NYX Tel Aviv

all expectations were exceeded, great for business trips or couples looking to experience tel aviv

Really good place

服務很差，冷漠，幫忙叫出租車都不願意。

Clearly the ongoing war has changed the entire country and this is also true of this hotel. Unfortunately outside of breakfast, there is no other food options throughout the day for nationals from outside of Israel. I had to eat offsite for the week I was there. The rooftop bar is closed and there is no alcohol served onsite. No room service or other amenities. In fairness to the hotel they have redirected their efforts to supporting their own citizens during these challenging times. There is Netflix in the room.

The hotel and the amenities were OK. But the staff… The first thing was that I had e-mailed them the address that I needed for the invoice twice before checking out. I also spoke to the receptionist to ensure they had received it and would include it - only to find out afterwards that they had not. When I asked them to please remedy their mistake, I was informed this wasn’t possible. They ultimately found a way to include it, but only in a way that will cause issues with accounting on my end. I had also left a pair of Bose headphones on my desk in the room which I had closed. I noticed this when I got to the airport and informed the hotel immediately via mail and phone. Three days later, I was informed that ‘nothing was found’ in a tone that suggested very little ownership of the situation.

The best in NYX hotel is the breakfast, excellent wifi connection, is a little noise because the location of the hotel, is about 40 minutes walking to the beach, but a lot to see meanwhile you are going to the beach. The cleaning room is not so good

Exceptional value hospitality suite, drink coupons and incredible breakfast. Great staff, free nespresso in room and lobby, free water. Nice rooftop bar. Great location, safe, hip, well appointed and modern. Super choice and value

Check in was trouble free, you do need to make sure you have your blue ticket with your passport, which you get when you enter the country when you check-in but the staff are very good (well during the day anyway) First impressions was being greeted by a full on cake, drinks and food display which I was instructed to try (thinking it was for a conference) and it tasted good, you'll also find a barbers on the reception floor and constant security which is a nice touch. The room is long and thin and air conditioning was very good and you need it in a country like this, I even had to turn the room number up as it can get very chilly, TV was great with all the latest apps built in like Netflix and YouTube and you have a coffee machine ready to go, bathroom was full of toiletries but the shower liked to leave a lot of it's water outside of the shower, so watch out for that as the door seals are a bit old. WiFi is great and all times and you're get awesome mobile signal if you need to keep in touch. Breakfast was a real option fest, from local dishes to absolutely mind-blowing coffee made fresh on a per cup basis. This is backed up by the service but the night team can let it down, I found the receptionist was sleeping on the sofa one night and kept going back when I was talking to a friend in reception. This was a minor point, it's a very "showbiz" type hotel and they've held parties on the roof and the biggest and best of Israel have been here. A good place to stay, the area around it seemed a bit rough and ready and I was approached by beggars three or four times near the hotel but never felt unsafe.