Usuário convidado
28 de outubro de 2024
Upon arrival at the hotel, I was happy to hear the familiar Mandarin in a new destination from the friendly manager/owner. After seeing my booking's printout, the manager mentioned that I had booked a wrong room, to be exact, a single room. I told him that my printout clearly stated a double room for two persons and with breakfast for two. His local worker went through the printout and confidently said I had booked a single room. Finally, it was my turn to explain to them in both Mandarin and English. I told them the amount of payment may look small(over RM170), which is almost equivalent to RMB280. Now, the manager must have woken up from his sleep that my friend and I were not mainland Chinese but Malaysians. Immediately, he said my booking was now correct. Soon after, he asked for another 110,000 Som/about RMB63 for local taxes, which I duly paid. The App, Trip.com, had never mentioned this amount when I did the booking. Perhaps Trip.com had overlooked this matter. This post is not to insinuate something negative about the hotel reception on the day of my check-in but to point out that don't judge a book by its cover, namely a smaller amount of a currency may be very deceptive if the reader jumps into conclusion that a Mandarin speaking guest is always from China.
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