"Perfect hotel for what it needs. Hospitality and amenities are adequate. The only downside is the reception and breakfast hours. I had to leave at 7/7:30 for work. At 7, there was no one at reception to collect my paperwork. Breakfast at 8 is a bit late."

"We recently booked two rooms at Hotel Edelhof Tarvisio as part of a bike trip along the Alpe-Adria trail. Unfortunately, due to a mechanical failure with one of our rental bikes, my travel companion and I were stranded in Villach and couldn’t make it to the hotel as planned. The other couple we were traveling with did stay at the hotel, so only one of the two rooms would go unused. Understanding that I hadn’t purchased the booking protection, I made a reasonable request for a partial refund or compromise on the second room. I wasn’t asking for a full refund—just some flexibility given the circumstances that were completely beyond our control. What I received in return was a blunt, almost dismissive response from the hotel, without any consideration or empathy for our situation. When I attempted to negotiate a 50% refund on the unused room, the reply became defensive and even went so far as to threaten involving their legal department. While the hotel may be technically within their rights to deny a refund, I found the lack of basic customer service and understanding to be shocking. At the very least, I would expect some degree of professionalism, but what I got instead was rigid adherence to policy with no willingness to meet halfway. If you’re looking for a place with any sense of reasonable customer care, this hotel might not be the best choice. The cold, unyielding response left a bad taste in my mouth, and I certainly won’t be returning."

"Hotel amigável em Tarvisio.Ficámos por UMA noite e ficaram muito felizes com a nossa estadia.Limpo, confortável e convenientemente localizado.Acesso fácil à pista de bicicleta de Salzburgo - Udine.Ficaria aqui novamente."

"Eu estava com um grupo de amigos nutrido neste hotel de 22 a 28 de agosto de 2026. Nós foi muito bom quer para a temperatura quer para a gentileza do pessoal quer para a escolha de jantar buffet, quer para a piscina. Só uma vez que é uma comissão alegre, não nos deram espaço para passar a noite em alegre com música e canções. Completamente hotels a recomendar Michele Lorusso"