Hotéis Pullman em Tangshan

I have never encountered such a situation. I checked into Tangshan Shangri-La on November 18 and checked out on November 19. I came to Tangshan on a business trip. Let’s not talk about the water in the room being “ice dew” for now. It’s all water to quench your thirst, but please note that this is Shangri-La. What kind of homestay am I staying in now? Baisuishan. The most outrageous thing is that when I checked out on the 19th, the hotel front desk told me that the information I provided could not issue a special invoice. I was really shocked at the time, because because of my work, I would go to cities all over the country. Such a big hotel, no electronic invoice? Now everything is digital, don’t you know? The hotel’s front office manager, Zhao Xiaozhe, didn’t say a word to explain to me. Not a lot, nothing. He just smiled and said to me, sir, I’m sorry, we can’t issue it. This sentence was played on a loop. There was no idea or attitude to help me solve the problem, but it couldn’t be issued. Let me figure it out myself. If I am willing to issue a general invoice, forget it if I am not willing. When I expressed my incomprehension and wanted to complain, Manager Zhao still smiled and said to me that it is your right to complain if you can’t issue it. I wasted half an hour at the front desk, but the problem was still not solved. In the end, it was Ctrip that solved it for me. I rarely say whether a hotel is good or bad, but I still want to advise friends who are planning to stay at Tangshan Shangri-La to be cautious. Manager Zhao is very powerful and has the attitude of ”you can do whatever you want, it's none of my business”, which is really confusing. As for Shangri-La, I called the official 400, but there is still no response. This is very disappointing!

First of all, I didn't see any concierge service when I entered the lobby. Secondly, there was no service at the front desk when checking in. It's understandable that it's busy. The room facilities are already very poor. The room hygiene is average, there are small bugs in the shower, and the dust under the toilet roll holder is also quite thick. In short, it's not cost-effective for the price of 1,000 yuan.

This is my first time to go to Tangshan, and I chose it very close to the popular Tangshan Banquet, which is only a five-minute walk away. The first moment I opened the door, I felt that there was no peculiar smell in the room at all. I really liked it. I have stayed in some hotels and there is a bit of a damp smell when entering. This place is really great. Because I was staying with children, the lady at the front desk specially gave me a small toothbrush and small slippers, which was really considerate. There are also fresh fruits in the room for free, and mineral water is also provided. It's rich and fresh in the morning and tastes great. Tangshan is very good. Next time I come back, I will choose to stay here. By the way, there will be a lucky draw and small gifts before leaving.

The hotel service is still as enthusiastic as ever. I have stayed here many times. The housekeeper Crystal is still very thoughtful and helps to arrange the room carefully. The return visit is also in place and pays attention to the guest's stay experience.

⛰️Tangshan: One of the best cities in Hebei Province, with a very high GDP, which can be seen from the city construction, clean and tidy, and good greening. 📌Hotel location: downtown area, the buildings next to it look good. We were in a hurry to spend the night and didn't have a chance to go around. It should be convenient to go anywhere. The hotel has a parking lot, which is very convenient for self-driving. 🍚Breakfast: The breakfast is very good, with rich choices. There is a stall that cooks fresh flour, and there are both Chinese and Western styles in the self-service area.

Old-style star hotel, good front desk service, the suite room I booked is large and spacious, with complete bathroom facilities, but the room is a bit hot and dry, it would be better if there is a humidifier.

Great hotel, the hotel reception service is very good, check-in is very convenient. The first impression of the hotel room is that it is very big, and the second is that the room is neat and clean, and the surrounding environment of the room is very quiet, and the sleep at night is very comfortable. I have a small suggestion, the small alarm clock on the bedside is not very quiet, I hope the hotel can change it to a better one. It is a bit noisy when I put it on the bedside to sleep at night, so I put it in the bathroom, everything else is good.

The overall environment is good, the breakfast is rich, especially the noodles are delicious. There is free mineral water at the elevator door. It is very user-friendly, with a smart toilet and three separations. It would be better if there was a bamboo basket to put used bath towels in. The hotel also has lunch and dinner, which is not expensive and tastes good. I will consider booking again next time I come.

The family room is large enough and the service is enthusiastic. Special thanks to lobby manager Wang Hongying and Qi Jing for their attentive and attentive service. The hotel is close to Huifeng Lake Park. The lotus flowers are beautiful. It is also very close to Hetou Old Street. The hotel thoughtfully provides a ferry. The only regret is that there is no lake view room in the family room. I suggest the hotel improve it. PS: The hotel's buffet breakfast is amazing. For family travel, it's worth choosing a room with breakfast.