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Explore avaliações de hóspedes de hotéis em Tangier

Fairmont Tazi Palace Tangier
4.4/545 avaliações
Going at the end of March, the hotel is located in the mountainous area on the outskirts of Tangier, Morocco, and the scenery is relatively good. But because it is Ramadan, there are not many basic guests, and the swimming pool is under maintenance. The buffet for $50 per person is relatively low cost, the food is not much and it is not added, the customer service staff basically does not understand English, and the communication is relatively difficult. Breakfast ordered a 200ml cup of orange juice, charged $12, a bit outrageous, of course, the room facilities reached the five-star standard. After leaving the hotel, I found that I had overcharged an inexplicable $250 and had asked the bank for a refund. The overall service level can be at the star level of 2-3. Not recommended, the price is too low.
El Minzah Hotel
4.1/5103 avaliações
Good. BUT could be much better Facilities are great Cleanliness good Breakfast choice very good, but go early as later on it’s been out too long and items are drying out and curling at the corners Service sometimes excellent ( bar team very good), sometimes indifferent. Didn’t have evening meal so cannot comment. Very poor experience with hotel concierge. Ordered taxi to Ceuta and told it would be two hours because they were providing a ‘special car’, at a special price. 800 instead of normal taxi MAD 500. Turned out it was the concierge relative driving one of a thousand similar taxis. Why make your guest wait 2 hours to line your family pocket? I know it’s Morocco, but it’s a 5 star hotel supposed to be providing 5 star service. I don’t expect to have to be on my guard for being scammed in a hotel like this, it is what you expect if your flagging down a taxi, which we did on another occasion, and received better service from. The last experience from a hotel is your overriding memory, you spoilt ours with a street scam. Otherwise I’d have given 5 star rating.
Hilton Tangier City Center
4.5/547 avaliações
My husband and I stayed 5 nights in late April 2023. We arrived from Casablanca, by high speed train. The train station, clean and modern, is right across the street from the Hilton Tanger. Upon arrival we were upgraded from a king exec room a to junior suite. Loved the room. It was spacious, big bathroom with separate tub and shower, 2 sinks and bidet. Lots of closet space. Housekeeping brought us extra pillows that we requested. We were on the 8th floor facing the sea so we had a view of the coast. We could see Spain in the distance and the ferry coming and going to the Tangier port. Before going for breakfast we made coffee in the room with the capsules provided. The breakfast buffet is great, lots of variety, eggs on order, hot and cold dishes, Moroccan and Western. The restaurant is on the 15th floor with fantastic views over the beach and the sea. There is a mall attached to the hotel. I bought a nice Tshirt in a ladies shop and we bought some snacks at the supermarket. We walked down to the beach and along the boardwalk area that stretches for a long distance toward the port and further east. It is so clean. Workers regularly clean beaches and streets. You rarely see plastic bottles or wrappers strewn about. We took a taxi to the Medina 2 days in a row and wandered around. One day into the museum. It was okay.
Royal Tulip City Center Tanger
4.3/572 avaliações
The hotel merits the 5 star rating. Excellent all around. Breakfast is worth praising for the selection and quality of the produce. The staff is very attentive to guests' needs and comfort. A word of praise for the assistant floor/reception manager who out of his way to see to it that my stay was pleasant and memorable. Would only advise not to arrange airport pick-up through the hotel. The service will cost more than double that of a regular taxi. Otherwise, and as a seasoned world traveler, I strongly recommend the hotel.
Grand Hotel Villa de France
4.3/5124 avaliações
Don’t stay here! These people are thieves from start to finish. In October 2022 I booked one room for two nights for January 2023, then a few days prior to arriving, booked an additional room for the two nights. The front desk claimed I never booked the rooms in October. I showed them the confirmation email, which they asked that I forward to them. They checked us in and told us they would sort it out and get back to me. They had me make a partial payment for the stay at check in. The next day they asked me when I was paying for the 2nd night. I told them I would pay anytime and asked if they had sorted out the reservation. They said yes and told me I owed 1,000 euro. Mind you the rooms are less than $100.00 usd per night, so this seems strange that the total could e anything greater than $400.00, but having already made a partial payment, this number was absurd. When I questioned it, they backtracked and told me I owed about 1,600 Durham per night (which was the reservation rate total for two nights for the room booked a few days before arriving). They then told me that same rate applied to the first booking, even though I have an email stating the room was 964 diram per night. They said that email was not from the hotel. I pointed out that it was their company’s email domain. They said Le Royal was a big company and they don’t know who sent that email - really???? At one point they brought someone they said was from central reservations. He just kept pointing to a piece of paper and refusing to listen or discuss the issue. I opened my laptop and showed them they are marketing the rate for 890dirham that night (about 100 dirham less than what my confirmation listed) and asked why I would pay twice that…it was at this point the stupid little man from ‘central reservations’ ran out the front door, leaving me again to deal with the front desk. The staff were rude, indignant and unprofessional, but clearly skilled thrives - Le Royal should be proud of the team they have assemble at this outdated antique. Nothing nice or impressive about this hotel, but with the added thievery, definitely a place to avoid. Unless you really want to seek crooks in action, sleeping in the streets of Tangier would be a better experience than this place. Save your money, self respect, and time by staying elsewhere. Worst hotel experience in Morocco, ever (and I have stayed in a lot of Moroccan hotels)!
Hôtel Rembrandt
4/543 avaliações
The hotel staff is very nice. I was on the first floor and the rooms and the ground floor are under construction. We could not have a beer or a drink at the hotel because there was nothing cold and they did not have ice. I don't know if it would be Ramadan but... Nothing cold or ice? Very strange.

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