Verified traveler
14 de dezembro de 2023
Work on the lobby wasn't cordoned off when I arrived so I ruined my shoes stepping in wet plaster. The check in guy was rude and made me feel like it was my fault. Next he gave me a room that was roped off from parking. So I went back to ask for another room ( really upset now) and the desk clerk said if I didn't like it, I could get a refund. It was now 8:30 pm after a long day and I said no, just give a room I can park by. So, I am in Room #135 now and, since it's unusually cold for Tampa, try to put on some heat which results in the room filling up with a dead animal smell. It dissipated when I turned it off but this wasn't a good experience. The day clerks were nice and said they'd check into it and offered a slightly discounted rate. Wouldn't stay here again in a million years.
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