Dalecarlia Hotel Spa, BW Premier Collection

Sometimes you just need to get away and to relax all by your self. This has been a perfect stay with good food, good service and an excellent time in the Spa. Love being able to sit in the hot tub outside with snow all around. Will suggested a good wine to suit my dinner, many thanks.

The pool and spa is one of the best in Sweden! Everything was great except for bathrooms that need renovation.

It was difficult to decide how to score this hotel stay as we travelled as an extended family and had two hotel rooms, one family room and one double room. The family room was very comfortable. The beds were cosy, there was plenty of space, big bay windows, a well stocked mini bar and all of the comforts expected from a four star hotel. The double room on the other hand was entirely underwhelming. It was tiny. There was a small window that looked over the flat roof and if you craned your neck, you could see lake Siljan. There was no desk to work at and oddly there were beer and wine glasses left but no mini bar. The bathroom was also tiny and it was difficult to even sit on the toilet without banging our knee. This room was located up some steps with no lift access and would have been problematic if my husband hadn’t been able to carry up the bags, yet there was no offer of assistance with the bags from reception. The hotel itself was well kept and fitting for the area. There was complementary tea, coffee, water and biscuits at all times near the bar area which was a nice touch. The bar and lounge areas were comfortable and pleasant to sit in. We utilised the restaurant for breakfast and for dinner on one of the evenings of our stay. We opted for the bbq buffet which was decent enough but very pricey for what was on offer. The breakfast was OK but felt that there could have been a better selection for calibre of the hotel and as mentioned in another review, the scrambled eggs were awful. Otherwise, the food was tasty enough. All in all, it was a good stay and had it not been for the small double room, the review would have received a 4 and if I was to stay again, I would be certainly requesting a better allocated room than the small double that we were given.

The Dalecarlia Hotel & Spa Hotel is located in scenic Tällberg, offering great surroundings with a view of the lake Siljan. Unfortunately, that's roughly where the good stuff ends. Given their room prices, and additional fees for using facilities like the sauna and the Spa, I would have expected a much higher level of standards here. Our room, facing the lake Siljan, was extremely warm (much warmer than the public areas of the hotel). The only functional ventilation was to open the two windows and let them stay open for as long as possible. The shower doors need some love (maintenance) to prevent water from escaping the shower onto the bathroom floor. The breakfast lacks vegetables, and the scrambled eggs taste like they came from a pre-fab tetrapak container. The time to clear the tables after guests have left their breakfast sitting should be much shorter. Running out of food was a common issue for many guests during the breakfast. The dinner was, unfortunately, pretty much a service disaster. We switched tables, after asking staff, so they were aware of the change. We then had to wait 45 minutes for our appetizers to arrive. We had to ask for the customary "bread & butter", while the table right next to ours had theirs from the moment they were seated. When we ordered a beer, we had to ask for a beer glass. The guests right next to us were served beer in wine glasses. The food, when it finally arrived, was good. They even managed to serve the steak as ordered (rare). We talked to the Kitchen Manager after the dinner, and we did end up with a 30% discount on the bill. I think not paying for anything at dinner would have been a more appropriate gesture. I fully understand that anyone can have a bad day at the office, but there were just too many things that, when combined, made for a pretty sad experience. Taken this hotel's prices into account, I think a 2/5 rating is about right.

We stayed in room 203 in main hotel just above reception. PROS Good location as we had the living room/sofas next door (however this was a complimentary upgrade… not sure what type of room this was otherwise). Radiator on a timer in bathroom to dry clothes. Coffee and water station available at all times of day for free. Breakfast was tasty and offered a good variety. Fantastic gym - free to use. Nice spa and pool area. CONS You have to pay to use the pool and spa (apparently this is standard in Sweden?!) and you’ve got a 3 hour slot, presumably to avoid crowds, however when we went in the afternoons the 5 hot tubs were basically all full so we had to choose our timings right. If you’re looking for a really relaxing spa, this may not be the place for you… for the amount of people that are using the hot tubs and saunas etc there just aren’t enough relaxing loungers to relax properly afterwards. They have one ‘quiet’ room which has 4 double lounger beds, otherwise all other loungers are outside on the decking… not ideal if it’s raining (which it was for our entire stay!) There’s plenty of seating, but in my experience, in a spa you have reclining chairs or loungers to relax and fall asleep. Also, for the price you pay to use the spa, you’d think that they’d provide you with flip flops or room slippers (for sanity of not spreading verrucas!) but they didn’t. You could of course buy a robe and sliders at a hefty price though… sorry but I didn’t want this option as I don’t have room in my luggage to take it home. The room was facing the lake and very warm for some reason. We had to remove the duvet covers. It was raining during our stay and the umbrellas on loan were not very good. The staff were courteous and professional, however, felt rather impersonal in their corporate uniforms. Other hotels in the area have a way more authentic vibe.

Vi fick bo i annexet. Det kändes lite snopet. Det var bra men badrummet lite slitet.

nice place , good breakfast , clean

Magic and beautiful surrounding! The suite is alright but not of latest/modern standard. The staff in the restaurant is novice. Don’t refill you glass etc.

A very unique location overlooking the lake, a stunning setting and a special hotel. Country style, warm and comfortable rather than modern and slick. Great food and nice areas to sit. Our room was very special indeed at a premium cost but well worth it.