PrideInn Mara Camp & Cottages

Outstanding!! Customer service was excellent. The rooms we clean with fresh water. We felt very safe. I will recommend all to stay. Meal are clean as the food was delicious. Staff was very attentive to guests.

I have travelled to over 50 countries and stayed in some of the best hotels. PrideInn Mara surpassed all service standards I have received anywhere in the world. The location by the Talek river with a footbridge connecting you directly to the reserve was a thrill. The room options were ALL really nice - even the most basic option, which is the tent felt very luxurious and comfortable. But the highlight for us was meeting the friendliest, most attentive, bubbly and caring staff members. From the top down, you can sense the team vibe, the family bond and the world class training that each staff member has been through. Enock the GM took time out of his day to take us around the property and show us every nook and even a walk to the reserve where we walked in the footsteps of hyenas! Milli (my jolly Maasai sister) and Solomon (Solly as I fondly call him, my little bro, who Im still in touch with) along with Ambabi from the restaurant ALWAYS greeted us by name with a big smile and cared for us so well. The chefs cooked some glorious food and we got to try some local specialities. For our anniversary, they showered us with wonderful surprises throughout our stay, including a delicious cake, serenaded us with Maasai dancers and an upgrade to their best lodge by the river. David, our big brother, the mighty Maasaj security who can apparently fight a lion for us, we the friendly face we always looked forward to seeing. The front office staff (Im terrible with names but I think his name was Eddie), Moses and Belamy from Housekeeping, the var staff, the bell girls- they were all wonderful! Our stay at PrideInn is one we will never forget. We went there for the Safari (which was amazing) but never expected the hotel stay to become one of our core memories. As a hotelier myself, I was utterly impressed and all expectations surpassed. Thank you PrideInn! We love you guys and miss you terribly.