Destino Pacha Ibiza

comfort stay @ ibiza

The check in and out service is simply A DISASTER. The cost is high for a poor… EXTREMELY POOR SERVICE

Don’t let the earlier reviews put you off. We have stayed at 4&5 stars across the island and Destino have exceeded our expectations. The check in process was smooth, they give you the option to leave a big deposit to use to charge to the room (1500euros) or a guarantee of 500euros then just pay bills as you go. No unexpected expenses. . The rooms (we had the lowest price destino room) there is are clean and comfortable, enough space to relax dress and get ready large balcony’s even the rows further back have sea views. I particularly want to commend the staff around the pool restaurant and reception. Everyone is friendly and go out of their way to ensure you have the best experience. Martina, Brandon and Juan Carlos are exceptional members of the Destino team. We loved the music around the pool, it was perfect and gave the daytime the feel of being in your own beach club without the crowds and expenses of other beach clubs. The guests are all on the same page, no loud annoying groups of youngsters, classy , cool sophisticated young adults only allowed here. Will definitely be back

We stayed 2 different weekends in this hotel I can say it is expensive place, but you know where are you going… Room and cleaning: Hotel is very clean. First time we stayed in sea view suite and it was wonderful. The room is big, comfortable and well maintained. The shower is huge and 2 sinks make the stay comfortable. In room is absolutely everything, can’t complain about suite. Second time we took standard room, as we were planning to go at the pool party. The room is small, but clean and with balcony. What is really missing in the room- complimentary water, for this price it must be unlimited. Breakfast: I truly believe that breakfast is the best part of the hotel, including food quality and service. The quality and presentation of food so wonderful, as you feel really like in 5 star hotel. Special thanks to Carlos (waiter), he made our stay very memorable. Breakfast and service was one of the reason we back there. Lunch at the restaurant: food is great, service could be more faster. Pool service: absolutely wonderful team, snacks and drinks are really great, though little overpriced… Thanks to Sofia and all team Pool Music: if you go to Pacha, you go for music. First week of June, pool party and DJ were simply top, very very nice set and super professional DJs. The second stay, when season was opened, and famous DJs were invited, was really disappointed. The DJs thought being famous is enough… they were not try to get know even with system, noise was breaking every time and was quite annoying popular songs from radio or any low cost bar… Pacha club: wonderful, great and breathtaking! Absolutely 10 out 10 Reservation system: it was some problem to reserve the room for members, IT should check the issue. Thanks to reservation, he fixed it at first moment. I would like to say thanks to all team members who makes our stay memorable: Lupe (from guest service, so helpful, so welcoming, absolutely stunning lady), Carlos - from breakfast , Thomas who brought us to airport and other nice employee who met us there, Camilla, Sofia, reservation manager (do not remember name), Jose from front office team. I can name all. Team is really your strong point. I hope we can come back again!

This year I went with my partner to the hotel and they ripped us off! I am careful when booking with them. They ask you for a deposit of 200 euros or 600 euros, we left 200 euros, we paid our expenses in another account apart from 22 euros but they never returned any money. I have emails from the team saying that the refund was made, I should see it with my bank, which is a lie. WHAT A TEAM WORK DISASTER!!!!!! I NEVER BACK HERE

Rooms are disgusting. Sorry but this hotel is not good. The rooms are tiny. Feel damp and dirty. The shower area is so small and the sink in the bathroom is terrible. Worse than a British travel lodge. Not enough towels in the room for two people, there’s no flannels or free toiletries. This is supposed to be a luxury hotel. It’s terrible. The grounds are not looked after, the grass needs cutting and the bush near our room was so overgrown we could barely get around it to walk to our room. The food is very expensive. The pool area is nice I suppose but to get a drink by the pool took forever. I would not stay here again. It’s not worth the money, Could do so much better. I didn’t like it.