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Explore avaliações de hóspedes de hotéis em Tagaytay

Royale Parc Hotel Tagaytay
4.3/551 avaliações
My last visit was 2 years ago.. and yesterday I tried it again (Sept 11-12) When we arrived the room is not yet ready and waited for 20 mins before releasing the room. The FO duty gave me the WIFI password for 2 devices only. while waiting we already connected to the wifi however when we arrived at the room the signal is so week and no internet connection. We called assistance, the IT officer went to our room and check.. He offered other wifi connection but still not working.. He went to our room thrice but the connection is not FIXED. ” wala man lang pasensya na po Maam,. kasi ganito ganyan,,,... Ang sabi lang niya is ”Malakas naman po ang internet bakit kaya di naconnect?” Connected naman daw ang phone nya bakit samin ay hindi. Para sabihin ko lang din Hindi outdated ang phone namin and Samsung naman. I am telling you dis cuz ito din nagig problem ko from last stay ko.. And ngayon di pa padin nag babago, walang improvement. Second, BOTTLED WATER. Nilagay namin sa ref yung 2 tubig then nung iinumin na namin.. don lang namin napasin na bawas na pala ung isang bote. Then sakto may dumaan na housekeeping sinabi ko ung about sa tubig. and yes wala nanaman sinabing ”pasensya or whatsoever” wala kumuha lang sya ng tubig.. tinanong ko pala sya kung libre lang ba ung tubig kung mag add sabi nya OO so pinalitan naman nya ung tubig namin 4 na bote ang binagay nya.. so ito na nga Gabi na ubos na ang tubig namin,. tumawag ako sa FO to refill again the water and sabi is MAY BAYAD na daw. Php 70 isang bote ng Summit Water 500ML. WOW. I am also working sa hotel pero ang tubig is libre kahit gaano kadami ang hingin.. my bayad man ang tubig pero un is kung ung branded talaga na bottled water. 500 ml na summit is 15 pesos lang... So namahalan ako.. ginawa ko nag padeliver nalang ako. Third, Last day.. I ask the FOA if possible for late check out. 1PM lang naman.. Ang sagot lang nya sakin is ... Ay Maam, hindi ko po alam tatanong ko lang po sa Supervisor. But nung time na un is sya palang naak duty so sabi ko babalikan ko nalang sya.. So, Over all.. I think, NEED ng staffs nyo ng training on how to answer queries.complain,concern ng guets.. Okay naman ung hotel nyo sana kaso if ganon ang staffs nyo pumapangit ang Image.
La Bella Boutique Hotel
4/540 avaliações
✅ we went there via commute, the place is accessible and easy to find. ✅ staff are friendly and attentive ✅ hair dryer by request ✅ we tried the other resto, bella ciao, a bit pricey but at least their food was decent. ❎ very small room. feels like im staying at a motel. i requested for a room with balcony. the balcony was very small and has a view of i dont know how to describe it. ❎ the hotel resto, organico gourmet, is meh . we ate there upon checking in, my bbq tasted ok and tender. but on the other order, meat was very hard. there are items on the menu that were not available. the coffee is just sad. oh God why!? ❎ a father and son was stucked at the elevator when there was a power outage. they have a generator but i didnt feel the sense of urgency to help them get out of the elevator asap. i felt sorry for them esp for the toddler as he seemed traumatized by what happened and he kept on crying ❎ pool was small and not heated (considering it's location) but it was ok. until it got very crowded because it is shared with the tenants from the residential area (some rented it out as guests). i hope you do something about it. may be have a different pool exclusive for hotel guests only. shower area was far from the pool, doesn't have any written directions as to where it was. so some just went straight into the pool without showering first. it was also very slippery, so i suggest you put something on the floor to prevent accidents. the area behind the glass of the pool was very dirty . not enough resting area or tables and chairs where we can put our things. ❎ since there was no towel exclusive for pool use, we had to bring our towel from our room. i called front desk to ask for a new towel since the other one was soaked already because we used it to dry ourselves from the pool. they are charging 50pesos for an extra towel. i mean really? overall, it was a bit expensive hotel but the experience didn't match the price. sorry but i will never go back and will not recommend it to anyone.
Piña Colina Resort
4/58 avaliações
good thing the place was wazeable, otherwise there's a bigger chance to lose your way to get there. parking has an uneven surface so you better manoeuvre your car carefully to avoid any untoward event. the function room assigned to us has no comfort rooms of its own. we need to traverse a path that is not fully covered so imagine us trying to walk at the edges to avoid getting wet in the rain. the room we stayed in was too small to fit four people. it was so cramped i could barely avoid not stepping on the pull-out bed of my roommate. it was such a balancing act. the food was average. nothing enticing to share with relatives and friends.
Hotel Casiana Tagaytay Managed by HII
4.4/571 avaliações
we had fun, we enjoyed swimming in yhe pool and the location is near in Skyranch
The Lake Hotel Tagaytay
4.1/561 avaliações
We stayed at the hotel to attend a wedding a few minutes away. Hotel staff were generally friendly and helpful. The welcome is warm, though the individual standing guard at the gate could be a little more friendly. The hotel property is spacious and has a great view of the Taal lake, with the obligatory IG fixture on their lawn. It's obvious that the staff has experience in taking photographs of people and the scenery. Parking is ample, but not shaded. So the sun does beat down on vehicles. Best to keep the windows slightly open to let out the hot cabin air out. The hotel room is well equipped. Clean and functional. Room is well appointed. The pushbutton curtain is a welcome detail. Half finished renovations have marred the view from the balcony, but if doesn't totally ruin the overall experience. Noise suppression is a problem, as you can hear echoes from the lobby quite easily. The card receptacle was either disconnected or not working, as it did not shut off the electronics when the card is removed. TV viewing is juggling with two separate remotes instead of a universal one. No compendium in the room. Bathroom is clean and equipped with amenities. The Bathtub drain mechanism though needs to be attended to. Hot water is not as much as desired, but it does serve its purpose. WIFI in the room and around the hotel are not the greatest, for casual surfing and social media postings it's ok. Breakfast was ok, with the usual fair you find at other hotel properties. Pancakes could be better. The offerings didn't feature much local specialties. It would be good if the coffee is what Batangas was famous for. Sugar substitutes also would be nice. Waitstaff seems to not have a common theme in terms of uniform. At least they were prompt and present went needed, not dragging their feet when working. Unused furniture cluttered the corners of the dining space, making the audio equipment near the open gangway painfully out of place. The pool is beautiful. Not temperature controlled, but placed well enough to be under the sun most of the time. Not much space to go sunbathing. Clean towels are provided. Even though it's not a deep pool to begin with, there is a 'lifeguard' on duty. he could be a little more cheerful and approachable. Bathers though are in full view of the dining guests. So expect to be observed by the people inside in case you have a shapely figure. Safety signs are not that obvious. The Rules and Regulations poster could do with an update. It would be nice if the room had a compilation of literature that would recommend places to go to, places to eat nearby. A local map even. The hotel needs to clean up in terms of polish.
Summit Ridge Tagaytay
4.3/568 avaliações
We spent a night here due to a nearby wedding. This was one of the few hotels with 2-bedroom options for our big family (6 in total). The good: great staff, especially front desk breakfast was really good, no bacon but it's not a luxury hotel. location is unbeatable with a supermarket and good selection of restaurants downstairs and across the street less than 5 minutes from sky ranch, good place to take the kids Room is large, plenty of space, beds were firm and quite good. Great view from the balconies looking out to the lake/volcano free parking in front and under the hotel Hotel has fantastic entry and exit points from the main road the meh: - The AC in the master's bedroom was blowing probably 25C air. Staff went up to check and the first one insisted that it was cold. The rest of the unit was doing 19-20C. That room you can immediately tell was NOT. We had to call the front desk again for it to be checked and after 2 more trips they finally figured the AC condenser was broken and it needed a freon recharge. By evening the room was getting cold. For a big repair they did it quite quick so kudos to them still. - The room had a stove and a kitchen but ZERO kitchen utensils. No spoons, forks, plates or even glasses. Not to mention no cooking equipment. What was the stove for? There was a microwave though, and the ref was working well. - There was a TV and a cable box, but no cable service until 9am the morning of our departure. I know this isn't the hotel's fault, but it's worth noting that providers in the area might not be reliable. Service was out for an entire day! Also, only the master's bedroom had a cable box, the living room did not. It was just a TV with no connections whatsoever. - The water pressure of the bathroom bidet is terrible, with no way to adjust - Hotel has free internet but limited to first three devices. So our family of six was half with and half without. The stay wasn't terrible by any means. We'll most likely return here in the future, given the room's size, but we'll probably be better prepared the next time.

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