Douglas
15 de abril de 2024
We booked this hotel because the listing said it had a pool and hot tub and the price was in range of other hotels with similar facilities. We found out the swimming area was closed for renovations upon check-in. This was not mentioned on the booking site or in correspondence from the hotel upon booking the reservation.
The room was dated and run down, and the breakfast was cold and tasteless. Following our disappointing stay, I do not recommend this hotel in Sylvan Lake. This experience affirms my wariness of the Best Western brand.
Traduzir