Hampton Inn & Suites Harrisburg/North

Have stayed in Hampton Inns before and usually very happy with them. This one seemed fine at first but was woken up in the middle of the night with bites in my bed. At 1:15 AM I was trying to find what was biting me in my sleep but to no avail. Woke up in the morning with several bites on wrist, arm and leg, and when I told the desk staff about it, they said they would let housekeeping know. Gee, thanks! They were also supposed to e-mail me my receipt but still have not received. Do not recommend.

This hotel is right by I-81. The big truck traffic is very heavy and constant 24/7. Loud truck noises all night. Need sound proofing. If you must stay there choose an even numbered room on the side away from the highway! The entire place needs a face lift ! Our bathroom floor had cracked tile and grout missing. The shower door track was grimy and dirt in corners. The toilet paper holder was missing. The carpet in room and hallways was dirty. They actually asked that we leave dirty towels out in the hallway when we checked out. Nothing like walking by everyone's dirty towels on the way out. The standard free breakfast was OK. We have stayed in many Hampton Inns & Suites. This was the worst one and cannot recommend.

This Hampton Inn needs renovated. The carpet in the elevator is so dirty. The room we stayed in on the 4th floor was semi-clean and needs renovated. The towels and sheets felt like sand paper, the bed was soft. The breakfast was not up to par for a Hampton Inn. Other than the convenience of being right off Rt. 81, I would not recommend this hotel.

We had a one night stay mid-September. We stayed in Room 427. The odd side of the hotel is VERY noisy from 81 traffic. We attempted to choose an even side room on the Hilton site prior to check in. Unfortunately, the hotel was sold out (RV Show), and we had to stay on the odd side. The front desk staff was super nice and friendly. We had a problem with our TV when we first arrived, and the front desk gentleman came up right away to quickly solve our problem. Breakfast was good! Our room was very clean (although there was a couple things that were left in the trash from a previous guest). We had a gorgeous view of sunrise...so that was terrific!! Prior to coming to the hotel I tried to call and ask a question. No one answered the phone, despite several attempts. The lighting in our room was not very bright. The filters included with the coffee maker did not fit the coffee maker-good thing I travel with scissors!! It is hard to judge a hotel on the basis of a one night stay to a sold out hotel. Overall, we would probably try it again, since the important things that matter (cleanliness and staff interactions) were all good!

Between the tired decor and the omnipresent noise from nearby I-81, there really isn’t anything about this property that wouldn’t make me say “look elsewhere”. The place is hard to find off the exit; you have to turn left and drive for what seems like forever through a business park to get to it, to discover that you’re overlooking I-81. New carpeting and some triple-pane windows would really help, as would a functional digital key (arrived late and got upstairs to have to slog back downstairs). Spent the night listening to the trucks rumbling by (unless you can sleep at the Daytona 500, don’t expect a good night sleep here) to find the breakfast was below even the modest expectations of a typical Hampton Inn.

Found the from desk to be friendly I received the room location I wanted lower floor near exit. The breakfast was large with plenty of seating. The food choices were typical for Hampton inns. the room was in need of updating I felt like I was traveling back in the 25 years ago the rooms need updating. to compete with newer Hamptons and TRU hotels

DO NOT STAY AT THIS HOTEL. The rooms were filthy and not cleaned. The shower would not get hot. Hotel staff beyond rude. Was told they were comping a few nights of my stay due to issues then charged card in full. This hotel should not be allowed to bear the Hilton name it is more on par with a motel then a hotel. Manager did not reach out and could care less about the many issues at this hotel. Plenty of other hotels in the area. Save yourself time and aggravation and stay elsewhere.

I booked as a Hilton Friends & Family member. Did digital check in so we were able to skip the desk, that went smoothly. We arrived late, after 10pm. When we arrived in the room, we began to check it out before unpacking and I’m sure glad we did. One of the beds was covered with animal hair, and human hair. There tape (trash) on the entertainment center as well as sticky stuff spread across the top in random places. There were only 2 towels. We called the front desk and asked to be moved. She initially told me no other rooms were available due to being sold out. She put me on hold for several minutes and came back to say that she had one other room that had been “put out of service” but the issue (never said what it was) had been fixed and she wanted to make sure it was cleaned and would meet me on the next floor to check it out. We gathered our belongings and went up to the room. When we opened the door, we were smacked in the face with Febreeze or some other kind of deodorizer. It was AWFUL. Once again, we started to the check the room out. Shortage of pillows. Stains on the top blanket of one bed. The mattress covers appeared as if something had began eating them. Completely shredded. What was the point of even having them on? Stains on the sheets below. Unknown things in the shower, along with more hair. And what appeared to be snot or some other substance smeared across the door. Just gross. We were tired since we had traveled for almost 4 hours prior to arrival so we decided to take it as a loss and call it a night. Breakfast was decent in the morning. All the staff were nice even when we were complaining. I was expecting a better quality of cleanliness for sure. That was the biggest downfall.

Check in was great, friendly front desk Room very clean, clean bathroom Good restaurants nearby Good comfortable bed Adequate breakfast All good but it was IMPOSSIBLE to sleep. We were in the back, odd numbered rooms, and the hotel backed up to 81 VERY, VERY LOUD!!! An expensive stay for no sleep. My advice is, ask for the even numbered rooms!! In the front of the hotel.