Days Inn & Suites by Wyndham Surprise

Fair price on weekdays and weekends. Clean lobby and the room. Friendly staff

Breakfast was in a paper bag, room was clean and staff were friendly.

The first room we got the bathroom light went out at midnight, they switched us to a different room and in the next room the air wouldn't work. We were uncomfortable for 2 days due to maintenance issues.

It felt really safe and quiet. The rooms have a lot of space and comfortable. Returning soon to the hotel.

The staff and management were absolutely wonderful. They were friendly, helpful, and professional. Unfortunately, they are working with an outdated property in desperate need of repair and remodeling. It looks like they are starting to take steps in that direction, so it's very likely that things will improve. Maybe give them a couple months and try again!

Checked in late because my plane was delayed. Within 10 minutes of being in my room, I booked with another hotel in the area. The room was filthy and in disrepair. Broken table legs & floor lamps, stained bed linens, holes in the bath towels, other guests hair in the bathroom, God only knows what was on the curtains (looked like body fluids), the towel rack was ripped out of the wall and on the floor under the sink, stained sofa with mismatched cushions, burn marks in the lamp shades...I could go on and on, but it was definitely not worth the almost $700 I paid for four nights. I contacted Wyndham directly as many prior reviews stated that the on-site manager was confrontational and rude, refusing to refund for poor conditions. Between that and ******* contacting the hotel manager, I was able to get refunded for the three nights I forfeited. I would definitely not recommend this hotel, unless a $50/night experience for $150/night price is what you're looking for.

Hotel needs updating- new carpets,, window repair so it would lock, walls need to be repaired and painted.

The room was nice and the properry was attractive. Even though the room was nice, the tub was dirty and the floor was sticky. Otherwise thie stay was very nice.

The last night of my stay other guests were playing music very loudly, from late night to early morning. I could hear the loud music in my room all night. The walls must be very thin.