Residence Inn Phoenix NW/Surprise

Great location, clean hotel, quiet at night, room was roomy. pool nice, breakfast good. No issues at all. Would stay again. Only problem someone might have is that the A/C is pretty noisy. However, we cooled the room off at night and turned it off when we went to bed.

Our first time at this property but our second trip to Surprise. My husband and I could not stop raving about this hotel. From the cheerful check in at the stylish lobby to the spacious and well designed room, we loved every minute. Breakfast was fantastic. Mercedes makes sure you have what you need with a smile. The young man who cleans the property was EVERYWHERE. As an old fussbudget, I could not find a hair out of place here. I would love a towel rack near the sink area in the bathroom since that is where we washed hands but a minor quibble. Pool area is somewhat small. And like all of Surprise, there really is nowhere to walk. We look forward to returning to this lovely and welcoming hotel.

We stayed a weekend for the Super Bowl. The room and public areas were clean, fresh, and spotless. The breakfast buffet has a large food choice, better than I have experienced even at Marriott concierge lounges. The tables and sitting areas are space widely so each couple/group has privacy, and there is even outside sitting. The fire pit was wonderful to sit around at night. Our room (a standard king room) was spacious and spotless, with a good HVAC unit and thermostat. The kitchen was well equipped with very clean appliances (nice refrigerator, stove, toaster, and dishwasher) and lots of dishes, pots, pans, glasses. And if you want to eat out, there are lots of restaurants choices within a few minutes. The staff is friendly, even in the busy (and surely for them, tiring) Super Bowl rush. I am a Marriott Bonvoy Lifetime Platinum member, and this was the best of dozens of Residence Inns we have stayed at. We are looking forward to returning for Royals Spring Training (as the stadium the Royals and Rangers use is across the street.). I cannot imagine a better Residence Inn. This was perfect.