"Óptimo hotel.Muito grande. Melhorar gratuitamente!O Hotel Parece UMA suite."

"A nossa estadia foi absolutamente fantástica e excelente, desde a hospitalidade quente até o excelente serviço, tudo excedeu as nossas expectativas, o pessoal foi incrivelmente útil, as salas eram insensíveis, e a experiência global era realmente memorável. Recomendamos a todos que procurem conforto e qualidade!"

"The stay Was comfortable. The staff is helpful and courteous, specially Alsifa she has been supportive and quick in responce to the requests. I thank her for the guidance and support."

"Very disappointing experience – Not recommended We have been doing corporate bookings with this property for the past four years, but unfortunately, our recent experiences have been extremely disappointing. The overall service, coordination and professionalism of the staff have fallen well below expectations. We booked 5 twin-sharing rooms, and a couple of guests requested an additional cot without adding another person to the room. Despite the room tariff being ₹4,500, we were asked to pay ₹2,500 for a cot, even though there was no additional guest. There was also no clearly communicated tariff for an additional cot or mattress; we were simply told that this was the standard charge. There were also serious issues with internal coordination and payment tracking. On one occasion, the booking payment had been made in two parts, with 50% paid initially and the balance 50% subsequently paid. However, the reception manager informed us that the balance payment had not been received. After we checked and followed up, it was confirmed that the payment had actually already been made. It was concerning that the staff had not checked their own records internally before informing the customer that the payment was pending. On another occasion, when the room keys could not be immediately located, the staff directly assumed that the responsibility was on us. The keys were subsequently found in their own drawer. Such incidents reflect a lack of proper coordination and accountability. The attitude and behaviour of the management were also disappointing. The manager at the reception was rude and appeared arrogant instead of trying to understand and resolve the customer's concerns professionally. For a property that receives corporate and group bookings, we expected better service standards, internal coordination, communication and customer relationship management. After four years of corporate association, the lack of basic attention to customer concerns was particularly disappointing. Overall, the service is poor and the experience has been very unsatisfactory. I would not recommend this property, particularly for corporate or group bookings. AC not working in room, sharing pic of service carried out at 10:30 night in the room."

"Enjoyed the hotel, it was clean."

"Muito bem, Muito limpo."

"Muito bom."

"A sala era Muito boa.O pessoal está Muito bem.Os itens do pequeno-almoço eram Muito limitados. Pode aumentar. Não há imagens"

"Propriedade excepcional para viver a tarifas orçamentais EM Surat.O SEU Pessoal é Muito bem treinado e coopera com OS hóspedes.O processo de verificação é Muito simples e permitem a chegada 24 horas.Os quartos também são espaçosos com equipamentos"