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Sunway Resort Hotel
4.7/5394 avaliações
Bandar Sunway
There is a noticeable difference in how different guests are treated. I requested to have both rooms on the same floor, but was told the hotel was too full to accommodate this. As a result, I paid an additional fee to upgrade one room. Despite this, the guests in that room only vacated at 4:06 PM, and I didn't receive any call, even though we left our room around 6 PM. When I asked the Reception about this, they claimed they called our room, but no one answered. It's unrealistic to expect someone to stay in their room all day without stepping out, especially since I informed the Reception during check-in that I could be reached on my mobile. It feels like because I didn't pay the full price and only topped up an additional fee, our room was only available when we returned to the hotel at around 10 PM, and no snacks were provided unlike in the fully paid room. I requested a late checkout for just one hour but was told only one room would be granted this privilege. Yet, other guests were allowed to check out as late as 4 PM. There is a clear and significant disparity in the treatment of different guests. Snacks and amenities should be replenished daily, not just provided on the first day at check-in. However, this has not been consistent, as some rooms received these items while others did not.
Sunway Sanctuary - Seniors Hotel & Residences
4.6/513 avaliações
Bandar Sunway
It is adjacent to sunway medical centwr. The space is comfortable and equipped with a full set of kitchen equipment including kitchen utensils. It was originally planned for short-term accommodation for accompanying patients or people who come from out of town to receive medical treatment. The breakfast is very light and is probably planned for patients. It is also possible that children are not accepted. For the purpose of rest and recuperation for residents. Generally speaking, it is very quiet and comfortable. However, the room I stayed in at that time had poor drainage. The water from the shower directly overflowed the drain hole and was discharged from the toilet drain hole. I contacted the front desk, but there was no improvement.

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Quantidade de hotéis43
Quantidade de avaliações5,619
Maior preçoR$ 5.677
Menor preçoR$ 76
Preço médio (dias úteis)R$ 584
Preço médio (fins de semana)R$ 597