Hotéis em Stonehouse

The location of the hotel was amazing, right at the centre, quick access for shopping and about 6mins walk from railway and bus station. The staff was super friendly, they greet you everytime you enter the hotel. It feels very homely! Will definitely visit again if I visit bath :)

Fantastic hotel, with plenty of facilities, the lobby restaurant and reception are immaculate, and the staff are extremely friendly, exactly what you need after a long day travelling The room itself was pretty clean. However, there are a few marks in the bathroom, and on the privacy curtain (net curtain?) behind the blackout curtains. Other than that, I really can’t fault it. I will definitely be coming back again and I will be searching for Leonardo hotels where else I’m staying in future, highly recommended.

A two night stay for two couples meeting at Bristol for a weekend getaway Stay could have been better in all areas Having not known what time we would arrive and not knowing the area we had pre-booked a table for evening meal at Chophouse the restaurant attached to the hotel, we thought this to be the easiest option. Very quiet in both the bar and restaurant area we expected a first class service … unfortunately not what we got! Cocktails took over 20 minutes to make which was really disappointing (they were nice enough when they finally arrived) We went through to the restaurant offered a set menu and normal menu Two chops were ordered from the set menu which ironically (chophouse) were not available a burger and fish off the main menu were also ordered, the fish resembling a sprat was quite disappointing, the burger was good - thank goodness the company was fantastic as the food didn’t surpass much more than ok. Having experienced the evening bar and the slow service well the breakfast experience downstairs was something else!! 2 mornings for breakfast quite a contrast too, Saturday morning was quite good, everything was available, cereal, juices, selection of breads, pots of yogurt and granola, smoked salmon and hot food we had breakfast at 9.00am, the restaurant Sunday we had breakfast at 9.30am, what a contrast, tables hadn’t been cleared (there were several empty and in this state) we cleared a table ourselves and had to request for a waitress to clean and wipe the table down. Where we had placed the previous used plates and cups , were left there and not cleared by the waitress. We went to the service area and it was a nightmare; throughout the time we were there the service was poor with lack of food displays and lack of cutlery and bowls, there was just chaos and what seemed like one guy working and trying to keep the place moving. In contrast to the day before, juices were running out, no available cereal bowls, no bread for toasting, no yoghurt granolas, at one point no mugs or glasses to drink from and the hot food ran out with something constantly being waited on. There were two waitresses that were a waste of time, they needed to be managed and to be productive, they had no idea about offering great service …. When we commented to the guy about being busy he said this is nothing 😳 The room was on the first floor at the rear, quiet and a comfortable bed. However, the door didn’t shut properly and had to be pulled / pushed hard to ensure was shut. The bathroom was ok however the shower tray filled and you were standing in water that took an eternity to drain away

This was the perfect hotel for a fun, indulgent, and special treat in Bristol. The bar was great. Breakfast was great. The rooms were large and well-equipped. The only disappointment was that the fridges didn't get cold. It was also a shame the mini-bars were empty... that was a bit strange, especially because we were 'splashing out and having fun' and therefore probably would have bought some treats! Nevertheless, all in all this was a fantastic hotel, and well worth the money.

Good basic facilities and a great breakfast. The guest house is in the centre of the club and bar area of Bristol, so lots of noise all night. There is no parking and you have to leave the car in a multi story car park about a ten minute walk away. Which cost £36 for my weekend. No facilities for disabled, but does have a small lift. No view except the back of other buildings. I was arriving about 9.00pm and informed reception before hand. I was hot, tired and sticky. The girl manning the desk at night was really miserable handed me my keys and told me that my breakfast wasn’t included and I would have to pay £13 for each meal and left me wondering what the hell was going on. I was too tired to argue and went to my room. It was a small double that overlooked a grubby, dark courtyard. Another building was right in front of me with windows looking straight into mine. No wardrobe as room was too small. Good breakfast with great waiters. Another miserable girl behind the counter, who wouldn’t speak. The day staff were lovely though. All in all, a tiring weekend with very little sleep due to the noise and heat. The two nights cost me £232.20 and no, I didn’t have to pay extra for breakfast. Would I stay again. NO!

My partner and I have just returned from a very enjoyable weekend in Bristol(19th-21st Aug). We stayed here back in July this year so decided to return. We recommended the hotel to two friends who came and stayed there as well. We had room 213 which is at the back of the building but as we only needed the room to rest it didn't matter. The room was clean and very comfortable with a good shower. Check in was simple and the staff were very pleasant. We like the idea of the hotel having its own ironing room which we used whilst there. We used the bar on the Friday night when we returned to the hotel, Two double Hendrick gins and a mixer was nearly £20.00 ! But I suppose that's city prices for you. We are looking forward to returning in October for another enjoyable time. Thankyou to you all at Ibis Temple Quay.

It's close to the train station and there's a parking lot behind the building so it's a good location. The staff is friendly and The room is clean. We enjoyed the stay and would consider to stay with this hotel again.

The staff were great the receptionist was marvellous plus the breakfast staff and managers were so helpful definitely the place to stay In Bristol!!! Thankyou

We stayed here for 4 nights to explore the Cotswolds. We couldn't have picked a better place to stay. On arrival we were upgraded to an apartment by the wonderfully friendly Maria, who made sure we were having a good stay throughout the time we were there. The food variety at breakfast was so good, the restaurant food was also great, I would recommend the Salad Nicoise. Our apartment was attended to every day, and the housekeeping staff were faultless. Although this is a dog friendly hotel, at no point was this apparent with any dog smells. Joanne, one of the waitresses at breakfast always welcomed everyone with her friendly smile and again, nothing was too much to ask of her. She is a real gem of the hotel. It was nice having the other choices on the site to eat and drink at too, The Hideout a particular favourite of ours. Would ber recommend to stay here, absolutely we would, and we would come back again with our dogs, the area around is so dog friendly with plenty of scenic walks, especially the big park in Cirencester. The pool area was clean and calming, as we were staying for a longer period, we were offered to use the pool without booking a spa session. This place is the gem of the Cotswolds Water Park to stay.

Last month we stayed in the Premier Inn 100 yds down the road from the Hampton and boy the hotels are like chalk and cheese with the Hampton winning hands down. Reception brighter with plenty of cheerful receptionists to check you in. Rooms are well laid out with everything you need including a safe, fridge, hair drier and iron. Lovely big walk in shower with plenty of toiletries to hand and lovely fluffy towels and believe it or not flannels. Two sets are laid out in the bathroom ready for use. We had a twin room and found the beds to be larger than an average single bed, very comfortable and lovely bed linen. The TV on the wall is huge with plenty of channels to keep you entertained. Wifi is free. As for the breakfast well we found plenty of choice - sausages, mushrooms, beans, hash browns and scrambled egg. There was toast, croissants and muffins, fresh fruit, cold meats and cheese and I also spied pots of Oats so Simple you could make up and a waffle maker which was very popular. Given that this was included in the price (unlike the competitor where you have to pay an additional £9.50 for breakfast) we found it was a good enough start to our day. Location is great with the only downside, as with most city hotels, there is no on site parking. Quids cheaper than the competitor when we booked what is not to like?