Encontre hotéis 5-Star em Al Ula

"I had high expectations for Habitas, especially considering the price point, but unfortunately the service did not live up to it. First, communication was a recurring issue. Several staff members, particularly at the reception, were not fluent in English, which led to multiple instances of miscommunication and incorrect information. For a property that caters to international guests, it is essential to have front desk staff who can communicate clearly and confidently in English. The experience at Tama Restaurant was even more disappointing. One of the male staff members was noticeably rude. We were presented with the bill even though we had not requested it, which felt dismissive and unwelcoming. Additionally, when my friend, who had just finished swimming, was told she could not sit because she was wet, no alternative solution was offered. No bathrobe, no towel, no assistance. She was effectively expected to stand while eating. When this was raised, there was no apology or sense of accountability. For the price charged, the level of service falls significantly short. Compared to other luxury properties such as Banyan Tree, where the staff are consistently warm and attentive, the difference in hospitality is very noticeable. Habitas has beautiful surroundings, but service is what defines a true luxury experience. Unfortunately, that standard was not met during our stay."

"I was a bit worried about staying at the hotel with no electricity, taking into account dark rooms and lack of heater, but my experience went above and beyond any expectations. It is perfectly located in one part of the old town, right in the middle of everything. The rooms were comfortable, picture perfect and warm (I arranged for a heater). Staff was kind, attentive and very helpful. Food at the restaurant was delicious. I couldn't have wished for a better accommodation."

"Great hotel! Probably the most beautiful hotel in alula. Excellent service and we got super good deal from here so i would recommend you guys to check it out. Nothing to complain except our villa was very crowded with pigeons (i think because it was nearby the mountain) so our outdoor area were full with lots of pigeons' poops and also in the swimming pool :( and another thing was we asked for bikes multiple times, if im not wrong, like 5 times, staff said will check it for you and we never get feedbacks but it happened with us in other hotel as well so it's fine. Still! Great experience great time. Definitely come back :)"

"Uma vez no hotel, EU gostei de todo o MEU tempo, todos são tão amigáveis, claro, outra vez Ola e Lorraine me saudaram e cuidaram de mim durante a estadia. Na piscina, Mongkonpat e Zaher, sempre houve UMA atenção e um SEU amigo, assegurando que todas as necessidades foram satisfeitas com profissionalismo e um sorriso.O SEU serviço realmente melhorou a minha relaxação e o prazer Das instalações Da minha família. Leah estava no restaurante com a sua hospitalidade, que sempre acolheu, respondeu rapidamente e sabe o que queremos, e ofereceu excelente cuidado em todos os alimentos e também outro cavalheiro. Em geral, a equipe Chedi Hegra excedeu as minhas expectativas, e a sua agradabilidade, profissionalismo e a minha pertença personalizada tornaram a minha estadia confortável e memorável.Estou grata pelos seus esforços e anseio por voltar no futuro. Pequenas sugestões: tenho UMA sugestão Pequena sobre as bicicletas. No entanto, as bicicletas fornecidas eram bastante difíceis de ajustar, e a posição dos pedais muito próxima do quadro apercebeu-se que as crianças conduziam confortavelmente. Mais manutenção e oferta de UMA maior variedade de tamanhos ou tipos de bicicletas para jovens hóspedes e mulheres asiáticas Como EU com bicicletas inferiores será ainda melhor."

"A truly magical stay! The caravan set in the middle of AlUla’s mountains is a unique and beautiful experience I absolutely loved it. The staff were super nice and helpful, and the food was good (though a bit pricey). A few small downsides: the AC in the caravan was quite loud, the room wasn’t very dark during the day, and it would be great to have a pool directly by the caravan instead of having to go to the main hotel, which is about 10 minutes away by car and golf cart. Also, during my two visits to the pool, I stayed for around two hours each time and no staff or bartender came by to ask if we wanted to order drinks. Overall, despite these small issues which didn’t affect me much, it was a magical and memorable experience I’d definitely recommend it and hope to come back again one day."