Encontre hotéis 5-Star em Kandy

"Very nice hotel, not far from Kandy's city center. We actually walked into town one day along the 2 lane winding road. The pool is very nice, there is a weight room to work out and a spa if you want a massage. Its very peaceful, has a nice view of nature and a nice little bar with some quality cocktails. If you are going to Kandy and you don't mind being a bit outside the city, this is a real good spot. I would post more pictures, but the site limits the size and its a lot of effort to shrink a photo just post it here."

"Stay for three nights. The hotel is heritage not recommended for a person who is afraid things stay alone. The location is perfect at the front gate of the temple of tooth relics. However, one male GSA do not respond well as I told him that the telephine is broken, the fridge inside is very hot and the light in the toilet is broken so many times. Until I checked out the telephine is still broken, the fridge inside is still very hot. But the light is fixed by an electrician who was recommended by male maid not GSA."

"斯里蘭卡酒店性價比普遍較低，名氣比較響的遺產系列酒店大多設施陳舊。相比較而言，Golden Crown 算是比較新，設施也還算齊全的酒店。地理位置不錯，大堂裝修很有特點。入住時恰逢情人節，床上還佈置了紅氣球，很温馨。"

"The hotel is exceptionally clean, and the room size is suitable for three guests. The overall atmosphere is very pleasant, with a welcoming ambiance throughout the property. The staff are friendly, professional, and highly attentive. The rooftop pool offers a wonderful setting with a great view, and the food is excellent—particularly the dinner served at the rooftop restaurant. Overall, the hotel offers very good value for money considering the quality of service and facilities."

"The hotel hasn't done any maintenance in the rooms in years. Our room smelled like mold, and humidity. The shower kept changing temperature, sign of a bad water heater, and had sewage smell coming from the drainage. On our first night, the light switch in the bathroom started smoking and doing sparks everywhere - if we hadn't been there to call the reception right away, it would have been a severe fire hazard. The location is quite good as it is right on the lake, and Is a nice walk in the morning. The cleaners woke us up at 6.30 AM because they were slamming doors and screaming. I think this hotel is a 3star and not 4"

"A bed was bad.We couldn’t have a good sleep and the AC is very noisy Not impressed, Not happy"

"The hotel is a historic building, and its design and materials perfectly complement the Kandy atmosphere. The staff's service is professional, friendly, and just the right touch. The included breakfast and dinner are both set menus, and the breakfast is particularly well-prepared."

"Amaya Hills offers a picturesque panoramic view, making it a perfect retreat for nature lovers. The rooms are spacious, well-maintained, and comfortable, adding to the relaxing ambiance and nice weather. While the check-in process can be a bit slow, the overall experience is pleasant. A great choice for a peaceful getaway."

"Lovely view and soft, comfortable beds to sleep in for the night. The single, only problem I had was the waiter at the restaurant kept asking me, “are you okay, is everything good?” literally every 2 minutes. After saying “yes, thank you” multiple times, he stands there and starts a conversation, and once, just stands there and looks at me. The only thing I want to do is eat my food in peace. Lastly, after the only thing he brought me was a cappuccino (as it was a buffet so I fetch my own food), I gave a 1000 lkr tip. He was visibly upset with this and his over-friendliness completely disappeared. I didn’t dare to go back to the restaurant after this. Food was good, however!"

"kandy 傑特威畫廊酒店 安靜舒適的休憩之地，服務細節有待提升 入住了Kandy的傑特威畫廊酒店，總體來説是一段令人放鬆的體驗。 酒店的房間寬敞明亮，配有陽台，我很幸運地住到了正對泳池的房間，視野極佳。房間的舒適度很好，每天早上醒來，推開陽台門，眼前就是泳池和遠處的大自然，十分愜意。酒店靠着斯里蘭卡著名的馬哈維利河（Mahaweli River），周圍的生態環境非常好，空氣也非常好。經常能看到各種鳥類和鷹，非常適合喜歡安靜和親近自然的人。 泳池是我最喜歡的部分。幾乎全天候開放，清晨或傍晚游泳時，感覺整個泳池和天地都屬於我，讓人倍感放鬆。餐廳也正對泳池，用餐時既能享受美景，又能感受到自然的靜謐。每天早餐後，我都會坐在平台上看書或處理工作，氣氛安靜，温度適宜，回想在整個斯里蘭卡20多天的旅程中，這裡是為數不多讓我能安心讀書的地方之一。 酒店距離市區較遠，可能對希望探索Kandy市區的遊客來説有二三十分鐘的開車時間。其次，服務細節的專業度還有提升空間。例如，入住時有服務人員表演當地舞蹈，但明顯有些敷衍。之後，酒店安排了一位專屬服務員，並遞給我一個手機供隨時聯繫，但她的服務顯得比較生疏。例如在房間時，我問窗簾是手動還是電動的，她回答是手動後，演示了一下又拉開了窗簾，而當時已是晚上6、7點，天色完全黑了，完全沒有打開的必要。同樣一位服務員，每天早上吃早餐時，都會問我要吃什麼。我説吃麥片時，總會問是加椰糖漿還是蜂蜜，而我連續四天都選擇了椰糖漿，但每天還是會被重複詢問。都是小事，但也可以看出服務更多是一個形式。 總的來説，Kandy的傑特威畫廊酒店是一個適合放鬆和親近自然的地方。它的房間、泳池和周圍環境都很好，性價比也高。如果能在服務細節上進一步完善，主動、貼心地去服務，整體體驗會更加令人滿意。 A Peaceful and Comfortable Retreat, but with Room for Service Improvement I stayed at the Jetwing Kandy Gallery during my visit to Kandy, and overall, it was a relaxing experience. The rooms are spacious and bright, with balconies. I was fortunate to have a room overlooking the pool, which offered a fantastic view. The room was very comfortable, and every morning, I enjoyed waking up, stepping onto the balcony, and soaking in the tranquility of the surroundings. The hotel is located by the famous Mahaweli River, and the natural environment around it is excellent, with frequent sightings of various birds and eagles. It’s a great place for those who love peace and nature. The pool was my favorite part of the hotel. It’s open almost all day, and swimming in the morning or evening felt like having the entire pool and sky to myself, a truly serene experience. The restaurant also overlooks the pool, and dining there offers both visual and sensory enjoyment. After breakfast each day, I would sit on the terrace, read a book, or work. It was quiet, and the temperature was perfect—not too hot. This hotel was one of the few places during my 20-day trip in Sri Lanka where I could truly relax and enjoy some peaceful reading time. However, the hotel has some shortcomings in its service. First, it’s located quite far from the city center, which might not be convenient for those looking to explore Kandy. Second, the quality of service felt unrefined. For example, upon check-in, staff members performed a traditional song and dance, but it felt half-hearted. Later, I was assigned a personal service staff member and given a phone for direct contact. However, the staff member seemed inexperienced. For instance, when I asked if the curtains were manual or electric, they demonstrated how to close them but then reopened them, even though it was already 6-7 p.m. and completely dark outside. These small details reflected a lack of polish in the service. Another minor issue was at breakfast. Every morning, I chose cereal and was asked if I preferred coconut syrup or honey. I answered “coconut syrup” every time, but the staff still asked me the same question every day. While it’s a small matter, it suggests room for improvement in their service process. Overall, the Jetwing Kandy Gallery is a great place to relax and connect with nature. The rooms, pool, and surrounding environment are excellent. If the hotel could enhance its service details, such as being more attentive to guests’ habits and preferences, the experience would be even better."