Encontre hotéis 5-Star em Sydney

They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors. Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!

I had a wonderful stay at this hotel during my visit to Sydney. The room was very clean and well-maintained, making it a comfortable and pleasant experience. The location is excellent, just outside Wynyard Station, which made getting around the city super convenient. It’s also within 10–20 minutes walking distance to many popular areas like the Sydney shopping district, Darling Harbour, Barangaroo, The Rocks, and more. What really stood out to me was the modern high-tech features throughout the hotel. The lift system is not the usual kind, you scan your access card outside, and it automatically assigns you a lift to your room’s floor or the amenities level. There are no buttons inside the lift, which felt very secure and futuristic. Inside the room, both the bedroom and bathroom have built-in speakers, so I could enjoy my favourite songs throughout the space, such a great touch! They even provide an iPad in the room that lets you contact reception, access useful hotel info, and even browse suggested playlists if you don’t have one of your own. I really appreciated the attention to detail. Another highlight was the variety of pillows available. I chose the contour pillow and slept incredibly well. One thing to note: toothbrushes are not provided for free, there’s an extra charge if you need one. But it’s not a big deal for me since I always bring my own. Just a heads-up if you’re planning to stay here , remember to pack your toothbrush! The only small downside was the bathroom design, although there’s a glass door, some water did spill out after showering. But this was minor and didn’t affect my overall impression. Overall, I highly recommend this hotel for anyone looking for a clean, modern, and tech-savvy place to stay in Sydney!

Everything is good about this hotel , location staffs was friendly and helpful , location is near everything  Opera House , st Mary’s , David  jones , the  fast was the best -and hood quality food ! The room was bigger than any other 5 star and sooo clean comfy and use very good quality toiletries

Had to book last minute for layover due to flight cancellations. In v close proximity (10mins walk) to domestic airport, has many supper fastfood chains around when you land late at night too! Spacious room and worth the price!

Fantastic location! It's within walking distance to QVB, Hyde Park, and Sydney Tower. There's a large supermarket just around the corner, and restaurants and bars are right outside – super convenient. The apartment hotel also has a front desk, making communication easy. My 3-night stay was very comfortable, just like being at home… By the way, the Japanese restaurant next door, though small, serves really authentic food and is definitely worth trying.

I booked a room with a view of the Sydney Harbour Bridge, but when I checked in, all I saw were buildings right opposite my window when I opened the curtains. I had to stand to the side of the window to barely catch a glimpse of the bridge. This was completely different from the photos when I booked, and I feel scammed and very disappointed. Also, the breakfast selection was extremely limited; I almost didn't want to eat there on the second morning.

In short, Pullman Hyde Park Sydney is a great hotel with a gym and pool that offer good views. The rooms are clean, and the location is perfect for accessing all the famous tourist spots. We stayed for 5 nights at Pullman Hyde Park Sydney in mid-May. We arrived at the hotel around 10 AM, which was earlier than the scheduled check-in time. We requested an early check-in at the concierge; however, we were informed that no rooms were available until 1 PM. This was understandable, given our early arrival. While waiting, we appreciated the water dispenser and snacks available for guests. One downside was that the hotel had only three lifts, which were insufficient for the number of guests. One lift even broke down, and the other two were quite slow. We booked a Superior King Room with a Hyde Park view, which was lovely. The room was clean, with no odors or stains. However, our first room was missing disposable slippers and had a broken phone. The staff quickly sent a technician and arranged for us to move to a higher floor with a functioning phone. They were responsive, but we had to move our luggage ourselves, as they were unable to assist with that. (It was around 6pm so they may be short-staffed at that moment.) We spent some time at the gym, but unfortunately, the drinking water ran out around 6 PM. We called the concierge to have it replenished, but no one arrived by the time we left. The pool was decent, and there was also a jacuzzi. However, the jacuzzi was located right next to the gym and in front of the glass entrance, so anyone coming out of the elevator could see you enjoying it, which may or may not be a concern for some guests. A highlight was running on the treadmill while enjoying the stunning sunset over the city skyline—it was spectacular. The location was fantastic! The major bus stops were just a 6-minute walk away, providing easy access to Bondi Beach, Central Station, and Darling Harbour .etc. It was also only a 15-20 minute walk to the harbour, which made exploring the area very convenient. Overall, while I believe there are cheaper options with similar location advantages, the cleanliness at Pullman Hyde Park was notably better than those alternatives.

Loved the stay here! The room was super comfy and perfect for photos 📸 Breakfast was so good I couldn’t stop eating 😆 Staff were friendly and made everything feel easy. Totally a place I’d come back to for another chill vacation! ✨

Room is spacious, services r good, gym too small, the biggest problem is the noise insulation is really bad, its so noisy, u can hear cars passing by, all kind of noises are there, next door, or people walking on corridor, they must improve this. Its so disturbing!

Very nice view from our room widows. There are full of different types restaurants on the ground floor. But If you close the window, the sound proof is excellent which I typically want to recommend. Stuffs are friendly and helpful, willing to give you recommendations if you are first-time visitors. They even wrote a welcome card. They have a ballroom here just opposite the reception, holding different personal events every night. I like the vibe which means it's popular place and safe. The hotel is friendly to those who travel with dogs. They have special bed and food for dogs. But we didn't need it and the dog net door barked very early in the morning. We were OK with it. At the other aspect, the hotel goes too much. The breakfast is allllll for vegetarians. Yes, all. As a guest, you are left with no choice. This is the only point that I particularly hate. Be whatever you like, just don't push others to do the something, especially when you are running a business.