Encontre hotéis 3-Star em Sanming

Before commenting, considering not to bring too much personal emotions, I decided to stay again two months after leaving the hotel. Facilities: The hotel facilities are remarkable, but don't compare them with the requirements of first-tier cities. I personally feel that they are still okay. Hygiene: Very clean, the aunt who cleans the room is friendly, thumbs up! Environment: Downtown area, convenient. Yong'an is where I was born. It can be said that I left my hometown, took root, and returned to my hometown. The surrounding environment is also friendly. Service: The service of the hotel's housekeeping department is great. I like all the room service including the front desk staff👍 The most ”exciting” part is here, and the key point is: it is not recommended to dine in the restaurant on the 2nd/3rd floor of the hotel. The service attitude of the catering department is really bad (note⚠️ I mean the dinner restaurant catering. The aunts who provide breakfast and cook flat meat rice noodles and noodles are super enthusiastic)! The story started when the hotel front desk informed that the restaurant was full that night (during the Spring Festival), but you can go to the restaurant to order dishes and have them delivered to the room. The waiter took us to the director of the catering department to order food. The director's reaction to the guests was to sit in his office chair and say, ”I'm busy and don't have time” (she can't even stand up in front of the guests, and can't do the most basic etiquette. How did she become this director? A relative?!) We didn't care much, and the waiter could only go to their manager. The manager gave us a menu. After looking at the menu, I found it a bit difficult (personal taste is used to authentic Cantonese cuisine, after seeing the mixed dishes on the pad). After the manager of the catering department heard me and my father say something, she suggested that if we feel that it is not suitable, we can go to the restaurant on the corner of the first floor. We immediately asked if the restaurant downstairs was of the same level of food, and the answer we got was: ”It's almost the same, our employees eat there.” But when we got downstairs, we were dumbfounded 🙄 a dimly lit small stall with worrying hygiene conditions. I really can't understand that a so-called four-star hotel catering manager still has such a poor understanding of customer needs when repeatedly asking guests to confirm whether the food is of the same level. We can only go back to the restaurant again and ask if we can introduce a nearby restaurant of the same level. The attitude of the waiter in the catering department was cold and impatient: ”Everywhere is full now, there are no seats, such as the old Yong'an in the street, Xi Xiangfeng, which are of the same level, but there should be no seats.” At that time, I was really angry. I thought, how could a four-star hotel have such a poor service in the catering department, especially during the Chinese New Year. The family had not been back to Yong'an for more than ten years. They went back happily to visit their relatives, but encountered such a bad thing. Afterwards, we also reported this situation to the hotel front desk, and the director of the housekeeping department also apologized to us (again, this matter has nothing to do with the housekeeping department), and proposed to send yogurt as compensation (I don't know if there is a tradition in domestic hotels to send yogurt to settle the matter, but we strongly refused), sister, I really don't need it. As guests, we are more inclined to believe that if this kind of catering service is not improved, it is equivalent to directly smashing the hotel's signboard, and a good housekeeping department will be implicated. Finally, we went to ”Xin Xiangfeng” for dinner. There is no harm without comparison. The catering service is enthusiastic and the dishes are well cooked. Next time I go to Yong'an, I will probably consider other four-star or above hotels. But I still want to say sincerely that apart from the issue with the food and beverage department, the entire stay experience was still good, and I would like to thank the housekeeping department and the front desk staff in particular. I wish you all the best in your work!

The room was excellent—very clean and well maintained. The bathroom was clearly separated into wet and dry areas, and the overall space was spacious and comfortable. The bed was soft and just the right level of firmness for a good night’s sleep. The location is convenient, and there is parking available not far from the accommodation 房间非常好，十分干净整洁。卫生间干湿分区明确，空间宽敞舒适。床铺软硬适中，睡起来很舒服。地理位置很好，而且附近就有停车位，距离住宿不远，非常方便。

沒有拍照片，不過房間和宣傳圖上一樣，是一邊突出的奇異房型。房間大，設施齊全，那個靠椅非常舒服，燈光明亮可以看書。各方面都很滿意老實説有點驚訝

We loved everything about the hotel. The owners, we are pretty sure that they are sisters, are so friendly, helpful, and attentive to customers' needs. The room was spacious and beautiful, with all modern amenities. Breakfast was something we looked forward to every day. The food was freshly prepared and healthy. We cannot recommend highly enough this property.

Em geral, o local cumpriu as minhas expectativas, e estava um pouco abalado, e a água estava a ser danificada no chuveiro, mas nada parecia cruel ou feio para mim.Em geral, pelo que paguei, estava satisfeito com isso. O pequeno-almoço estava Muito submersivo, MAS não espere muito.É ósseas muito baratas.A comida está Quase todas às 8h e não está cheia, então chegue 7am-730am se você quiser algo para comer.Mas eu recomendaria apenas ter comida EM outro lugar. A localização é bastante central para o Distrito de SanYuan e está apenas a alguns minutos a pé do parque de caminhada/parque do rio.

The service was average because there was no breakfast. The auntie who made breakfast quit and was looking for one. There were only McDonald's and KFC around (KFC didn't turn on the air conditioner, it was very hot). There were breakfasts sold at the intersection, but you could only take them back to the hotel, which was not very convenient. Everything else was good. It's not in the downtown area, but next to Wanda, there were many people. The food was not fancy, but it met basic requirements.

每次回寧化老家，首選都是天鵝國際大酒店。位置方便，離家近，停車也方便。房間乾淨舒服，床睡得踏實，像回家一樣安心。前台和服務員都很熱情，態度温和，讓人覺得很親切。早餐種類多，還有家鄉味道，吃得很滿足。整體環境安靜又體面，探親住這裏真的太合適了，五星推薦！

Absolutely fantastic choice for Taining. Centrally located and a much more personable than nearby larger hotels. Rooms are great and well-appointed. Be sure and book the king bed scenic river view room!!!! Staff are excellent and make you feel at home.

太喜歡了，在清清的小河邊，風雨廊橋跨河而過，環境清幽，又很便利，離景區古鎮和大金橋距離都不遠。 小妹很周到，提前就聯繫我們，殷勤提供定位，指點停車和充電地點。 房間乾淨整潔。用具都很新。 早餐小而美，餐具也很精緻。 對我們的問題，小妹不厭其煩，有問必答，令人感到暖心。 下次有朋友來泰寧，我會推薦這家店

Clean, amazing location right across from the ancient town, the view was so good we just stayed up and started out of the window for a long while, breakfast Chinese style but lots of options.