Encontre hotéis 3-Star em Ottawa

Clean facilities, excellent service, great location, good assortment for breakfast, attentive front desk staff.

Stayed 3 nights. Had some problems with the shower, however maintenance came and resolved issues quickly second day. Housekeeping missed our room on the second day. Nice large suite with a kitchen was convenient as well as the noon checkout was great. Very quiet location yet close to many conveniences. The breakfast was lacking as the product quality was on the low end. Should improve with fruits, waffles and better quality: baked goods, sausage and bacon.. i would definitely stay again but would not enjoy the breakfast as it is.

Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.

Even the hotel is a bit old fashioned, the condition is good. Service is good.Room is clean n tidy. Amenities provided are adequate, in door swimming pool n spa is a plus. Underground free parking is good.

We stayed at the hotel for 6 nights, they had issues checking us in as the booking was made through trip.com which went through *******. Somehow they figured it out later. The room was spacious, clean. They provided room services every day except for one day when they were understaffed. Shower has only half door so be ready for some splashes. I recommend bringing your own body wash (they provide soap which is hard to wash off) and shampoo. People who can't sleep with noise in the room, should consider their options. Air conditioning is super loud (like factory machine) , it constantly woke us up at night, there is no option to open a window instead. Breakfasts are always the same, not a single thing changes: fried/boiled eggs, sausages, pork?cutlets, pancakes, apples, oatmeal, bread. The dining room was always overcrowded, the space should be at least twice as big. Sometimes we came and there was no food, so we had to wait for someone to come and bring food (they don't have a person there on a regular basis). I can't say our experience was bad, but it was not great either.

I was pleasantly pleased by front desk staff on arrival., given all information I needed and assured that if not satisfied in any way to let her know and she would make every effort to help. I stayed 4 nights while visiting family in the area. The room was exceptionally clean and spacious. The bed very comfortable, there were functions happening on the main floor during the weekend night but in the 5th floor room I stayed In all was quiet. The hotel is close to many small food choices & coffee shops  in the neighborhood along with a supermarket next door. about 25 mins to airport and 25 mins to downtown Ottawa . Coffee always hot in the lobby . I will certainly stay there again.

A very stylish and modern apartment block. Check-in and room access by codes. Our studio apartment was comfortable, kitchen well equipped and the bath/shower very clean.The gym downstairs is good and well maintained. Location is good and close to the Parliament Hill area. Only ”negative” is that window doesn't open so no fresh air gets in.

The hotel was convenient to the Ottawa airport and had free shuttle service which was our reason for choosing this hotel We were in town for a family wedding and had a 2 night stay. Room was comfortable and quiet at the end of the corridor (at our request) We were disappointed that $275 per night did not include any kind of breakfast or even a discount coupon for the restaurant inside the hotel so we were glad to be able to have the choice of several restaurants more reasonably priced less than a five minute walk for dinner and 2 breakfasts.

連鎖酒店的設施服務都很標準，不錯。早餐是提供的套餐，不夠可以再加。這裏離國會山很近，渥太華的景點主要就集中在國會山附近，所以很方便，步行十分鐘就到了。住在這裏最大的好處就是停車免費，每天可以省下幾十塊停車費。

Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.