Sheila
20 de janeiro de 2024
I was in the area for the whole week and my staying was ok, I had to switch rooms a few times do the different situations:- first time the heater wasn’t warming up; the second time I was for 2 nights in the second room but I asked to switch to a room with a 2 smaller beds because the king size bed was too uncomfortable, the condition of mattress was like a hole in the middle (I started to feel pain on my body/lower back; well!! Fir the third time the 2MESES was fine but I went to use the microwave there’s no microwave (I had to go down the entire hallway and the situation of the microwave little room was a disaster, not functional it all, not clean and also not well kept) so for this reason and no mirror in the room I asked to be switched to another room… this last room later on after work, shower I went put my cell phone to charge by side bed little table none of the outlets was working…It was very ANOYING but I was so tired of being switching rooms since the first night that I let it go.
I did need another night to stay after work on Friday to be leaving on Saturday morning But the manager “Sharon” said it wasn’t possible because the hotel was sold out for the weekend… Yes! In my thinking she could be more considering.
Overall speaking:- 1) the rooms were very clean(the housekeeping crew does very good job and they are very nice! 2) The front desk & staff very professional friendly and always prompt to help… GREAT JOB!!
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