Usuário convidado
20 de dezembro de 2024
This was not for me. I arrived, and as my room was not ready, went to have lunch- server asked if I wanted blackened or broiled lobster in my salad, I asked for broiled, it arrived blackened, and salad overwhelmed with too much dressing. Getting up, I asked another sever what the thing that looked like a little ice cream cart was, and she shrugged and said “I don’t know.” New staff? The fans in the dining area weren’t on, told they were broken. I asked the bartender where the Spa was and he told me to go ask reception- finally, another bartender told me it was just to the left. A male server, when I asked how to add a tip, told me: “We prefer cash.” Wow. Had a great, complimentary boat ride, and the small swimming pool was warm which was great (Barbados pools are all chilly, except for Sandy Lane). I had requested a room on the top floor, months ago- I was taken to a room on the ground floor. They did call and say they found a vacancy on the top floor, but I was shocked my request had been ignored. And this meant time wasted, going to wrong room, feeling let down, stressed, then moving to another room… Understand that all requests cannot always be fulfilled, but just email and say “We can’t accommodate you, do you still want to keep your reservation?” Then we can go somewhere else. Room was very clean, pretty, quite sparse- no TV, no toilet paper holder, which was weird. Linens etc/ first rate. There is a 20.00 dollar (US or BBD?) charge for room service- that’s a lot, considering the rooms are expensive and the food, as well. No water provided in the rooms. WiFi good. No beach, just rocks, but I think you can access beaches with a bit of walking? Nice boutique, Spa not open. Very pretty public areas, but pool, dining area seemed crowded, very small. Dinner, too dark to see, but ordered Beef Teriyaki, which was served rare- better to ask what temperature guests prefer. At breakfast, they were out of orange juice, English muffins… I felt very sorry for the Hostess/Manager- it felt very chaotic. I did not feel warm or welcome here, it was a bit mad. A sort of circus feel, esspecially with all the pink and white stripes decor. Just not my cup of tea.
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