Route 66 Hotel & Conference Center

Due to a mistake in my reservation, trying tò contact the hotel, never answered. Very bad!

The room was dirty. Toilet was dirty. Air-conditioning barely worked. Pool was not open. Definitely will never go back.

The hotel itself was awesome. The staff was great got all my questions answered. The room was nice the bathroom was a little short. When taking a shower the water kept going from hot to cold. It was the full swing of freezing to burning hot. The bed was comfortable but my mattress cover came off and I felt uncomfortable.

The building is just tired. Everything works, it was clean, and the staff was very friendly. the problem is the building itself. They lean in on the "Route 66" theme, but that doesn't mean the room should look like they haven't been redone since the glory days of the Mother Road. I still gave it three stars because, again, people were nice, and the place was clean, but definitely not a high-level stay.

The nostalgia is heavy but the motel is only so-so. The first room I was given (king bed near the diner) the floor was sticky and there were NO light bulbs in the lamp by the bed. When I complained they gave me a room with two beds. Floor was much nicer, room felt cleaner, but the beds had only a thin blanket on them. The hallways had a persistent smell of pot -- even though the motel was non-smoking. The young woman at the desk was helpful so I won't give it a 1 star, but I wouldn't go back.

To be honest, this hotel has some character to it, which was nice. The staff was nice and courteous, and tolerant of a traveler who was very tired, and just wanted things to be easy. When I arrive at 10:00 PM, there was literally no restaurants open except for Domino’s Pizza, who wanted to charge me $40 for a large pizza, and deliver it two hours later. In a room that had a jet tub, there were only two towels… The entire room was tile, and there was no TV in the bedroom. I liked the hotel, and the motif of route 66, and if I was in a better mood, I would’ve had a good time there. So part of this problem with me, and part of the problem with the actual property. I would actually stay there again!

Staff was helpful. Other than that, the place is falling apart. Lobby and main atrium smelled horrible.

Hair dryer did not work Telephone when calling front desk did not work when needing to call for bad hairdryer so had to call on cell TV had lines through the picture Air Conditioner looked like someone beat it up Very outdated

Trying to get a response back from ******* on refund from stay at this hotel on 5/16/26 as we woke up to no hot water at sink or in shower. Additionally, hotel room door would not close properly. The upside is the attached diner and mini museum through halls of hotel. Front desk clerk mentioned if i could get a hold of *******, he would authorize the refund for the water issue in room, however, not able to reach *******, other than virtual chat that is walking me through the same circle, three times now. Requesting a refund that maybe will come through after this post. Wish me luck.