Starboard Stays

Really awful stay. Room changed the night before , the furthest and highest room , lost count of flight of stairs with 2 suitcases and small child not an easy task. Very dirty bathroom especially and lamp didn’t work in bedroom. Kettle full of mildew and could not use. Just awful!

Stayed in starboard suite which was immaculate. Really comfortable and clean. Spacious room with bay window. Shower is really powerful highly recommended. Could I suggest there was a plug socket near the mirror for people who may want to do their hair with straighteners or hairdryer. Thanks for great stay

Perfect service, the instructions couldn't be clearer. Rooms above what you would pay for the same elsewhere. Recommend 100% the coffee and tea providing was what you wouldn't get somewhere elsewhere. The bed was very comfortable and I never heard one noise even though it is beside a busy street.

Booked to stay here the day before leaving for a cruise. Rail strike changed travel plans so then booked a second day. Staff were great in making sure we had the same room despite booking months apart. We even got a free upgrade! Room is lovely with plenty of space and huge bathroom with whirlpool bath. Free wifi too and easy instructions for secure entry to the property. Very happy! We were able to walk here from the train station ( about 15 mins). Dinner was an easy choice as there is a popular street just round the corner with several restaurants/ bars. Plenty of choice. After we went a walk to the harbour - again an easy walk - less than ten minutes. Will stay an time cruising again - or if taking a break down this way again. There are no staff on the premises but have been very easy to contact and have kept updated as the trip got closer so would not put me off! Our rooms is upstairs - it is an old building so the stairs reflect this - not just one stairway but different sets of stairs. Stairways though are well kept. There is a restaurant below rooms ( we heard no noise but were here midweek) . Did not try that. Menu not to personal choice. All in all though - very happy with the rooms and service given.

The waste bin in the bathroom had not been emptied following the previous occupant. It was full of rubbish and blood-soaked paper. The waste bin in the bedroom had also not been emptied, it was full of soiled rubbish. I was not notified of the steep and narrow staircase until after I had booked, and I could not cancel without losing money. The shower pressure is inadequate. No double-glazing, and very noisy traffic in the morning.