Alex S
15 de agosto de 2024
From the moment my husband and I arrived at this outstanding property, we were treated like royalty. The check-in team were incredibly welcoming and attentive. Being welcomed with a glass of Vintage Champagne is a pretty impressive start! Our room, Jade, was dreamy, the most comfortable and luxurious bed, steam room/shower, gorgeous toiletries, lots of extra treats that I won't spoil for future guests. If any negatives could be worked on, it would be the staff that look after the guests having drinks outside could be more attentive. We were largely ignored, and my decaf tea was so weak, no teabag in the pot and no leaves?? But that's where it ends. Staff I would like to mention are Chris from Moffat, superb, quietly reading the room like a pro, and a joy to chat to. The lovely Irish Waitress and the AMAZING housekeeping staff. This place is a treat and we can't wait to return.
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