Super 8 by Wyndham South Boston VA

I’m a disabled Veteran, and when I booked the room usually I’m on the first floor. However, I ended up on the second floor, and I had to have one of the staff members lift my suitcase up 15 flights of stairs. That wasn’t even the worst part, what was worse when I opened the door to my room, to put my things away, there was pink hair dye on the walls; on the picture that was over the king size bed, on the electrical socket, on the tub and the shower wall, this was red or pinkish hair coloring smeared all over the place. Also, the tub was filthy/stained, and the microwave that was in the room was filled inside with rust and mold, and I’m allergic to mold so I have to physically carry the microwave downstairs to the staff office, and put it on their desk and demanded a better microwave. The chair was also stained/nasty and it was broken. The chair had three legs vs four legs. The curtains were coming off of the rod, so you had to literally pull it tightly together, so no one will see through your room. The floor wasn’t swept, and the blankets were stained from cigarettes and food, and God knows whatever else, bottom line the place was horrible and I paid over $750 dollars for a 5 day stay and the place is a dumpster dive, and the doors were constantly propped opened and anyone could come in the hotel! Three times I removed objects, that was used to prop the door open.

This is by far the worst hotel I have ever paid to stay in. The room was filty, the bathroom, filty, soiled sheets. The linen had a smell of the last people, thst stayed in the room. Soiled chair in the room, paint on the wall in sleeping area and bathroom. I will never stay in this hotel AGAIN. The drawers had items still in and things dropped on the floor from last guest were not cleaned up. HORRIBLE! I took pictures.

They turned off the water the night before our check out with no notice, so we were unable to take showers before our flights. Also alarm kept going off at night and wouldn’t let us sleep we had to keep asking for them to turn it off and it was as we were bothering them to do so as they didn’t want to walk to the second floor. Only one gentlemen was nice I think he was a house keeper if it wasn’t for him being courteous and welcoming i would have given a one star all around. Front desk lady with glasses was rude and more worried about her phone then helping us check in.

The room that I booked on line was 2 double beds and when I got there the TV was broken in that room. So the only solution was to put a cot in a room with only one bed it it. Plus they were not able to give me any type of discount because I booked through *******. I had no choice but to take the room, but want some type of redemption for the inconvenience.

When we arrived the staff were friendly and quick to serve us. That is where the good stuff ended. We were in town for a race weekend and very tired. The room had a musty smell that we thought would go away after running the ac for a while. Wrong! The ac was the culprit. The bathtub was dingy, towels and sheets were stained, black mold(?) on the bathroom wall and noone had dusted the bathroom dryer for ages. We should've left but there weren't any options nearby. Never again will I stay there.

Room was full of mold, especially the bathroom and the HVAC unit. Smelled terrible. I had to open window and found it did not lock.

Staff was always polite, professional, and efficient. Bed was excellent: The stoppers for the sink and bathtub drains were missing. The chair cushion was worn and in obvious need of replacement. Competitive rate was appreciated

My room was next to the lobby which generated a lot of noise. I had someone to come looking for me who I did not provide my information to ON PURPOSE. But they found out which hotel I was in and asked the clerk for my room number. The clerk gave him my room number and he refused to leave my door until I came out. There should be some policy against giving out customers' room numbers! I was not happy at all!!

The room that we stay in was dirty. The shower curtain was mildew. The team did change out the curtain. We also found long hairs in the shower and long hair on the bathroom floor next to the toilet. My thoughts is that the manager conduct a checkup after the room is clean