Usuário convidado
22 de julho de 2024
We really wanted to like this place, the view of the Pitons was wonderful, and the housekeeping staff was superb. If not for the staff, I would have given only 1 star. Can't speak to all the rooms, but Room 1 was a real disappointment, especially for the money we paid. 2 glaring safety issues. First, there is no security lock on the inside of the door, which meant that anyone with a key could enter your room at any time. Secondly, the ironing board provided continually collapsed which could result in a serious burn. Asked for a replacement, and the one they brought was even worse. There were no toiletries - no shampoo, no conditioner, no shower gel - just a used bottle of hand soap. There was a lovely tea kettle and coffee pot in the room, but nothing to put in them. The rod in the closet was pretty much unusable. Despite sufficient depth, the rod was mounted in such a way that anything hung there would rub against the wall. The lights on the nightstand did not have a switch - the only way to turn the light on is via a switch that is part of the outlet on the wall. Apparently, there was an issue with the shower plumbing at some point. The repair was with PVC (common on the island), but looked like it was done by a rank beginner. The shower head itself looked like someone took the lid of a jar and poked holes in it. On our next to last day, we stopped at the restaurant, (food is OK, prices reasonable, service slooow), but they could serve almost nothing on their menu as they did not have the ingredients - we ended up going into town for the meal.
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