Hotéis em Somerville

My two sisters and I stayed in this hotel while attending a Bruno Mars concert at the MGM Music Hall, Fenway. When we arrived at the hotel, they front desk said that our reservation had been cancelled by someone who had all my sister's information. She had booked the hotel in May 2022 for a September stay. We were in the air en route to Boston when this occurred. They hotel put us in room 922. At 11:30 that night, someone tried to enter the room with a pass key. We were in our pj's and it scared us to death. We immediately call the Front Desk...the first 4 times we called...no one picked up the phone. On the 5th try, I got the Night Manager, and he was abrasive and rude. He said ”Your room is supposed to be empty as you have checked out.” I replied that this was not possible as we are standing right here talking to you. He said with much annoyance in his voice ”I don't know what is going on.....I will check you in” and he hung up. My sister called again requesting we be put into a near by IHG property as we did not feel safe in this room/hotel. They never called us. We checked out, caught our plane back to Norfolk, VA and on the way out of the airport, another Manager called and was embarrassed by all the shenanigans that took place and offered to comp our stay. Days later when my sister followed up, they said they were comping us for 1 night only. This was NOT what my sister was told upon our return to Norfolk. Every step of the way at this property was a nightmare. We had to get our own towels, there was nowhere to eat on the property other than breakfast and it was an overall extremely poor representation of IHG properties. The Front Desk staff was so unprofessional and did not seem to have a clue on how to operate the tasks at hand. If you can find another place to stay.....run, don't walk to do so.

The hotel is very comfortable, clean and quiet! The blue carpet, the interior color is gentle, and the water temperature is not suitable. The little brother came to help adjust it. He told me that this is the second most comfortable hotel in Boston, and I believe it! The night shift service at the front desk is called Sam. He is very nice. He will help you with any questions. If you have a language barrier, he will find a way to use a computer to translate. Will book again next time!

I have been coming to this LaQuinta for 3 years now and the experience gets better and better. I would say cleanliness was tops, my room was fantastic I would say the location of the toilet paper roll could be better spot than where mine was in 210. Other than that, the room was clean and I had full amenities in my room, had a desk to work, the bed was great and presentation was great. Great internet, only trick with my Mac had to force the sign on screen, but that is a common issue if you travel. Love the location you are walking distance to the T on the Orange Line and so many good restaurants.

Oct2022: 3⭐: I selected this hotel as a result of needing a place close to the house with easy access to the airport. I selected this hotel through the Bonvoy app based on it fitting the criteria I desired. I wasn't able to get to the hotel until the afternoon hours about 1700. I picked up my spouse from the airport and we decided to get her checked in at the hotel on the way to the hospital down the toll road. I noted that the hotel was difficult to enter and it took a bit of concentration to locate the front entrance of the hotel as it sits over top of the tollway 90. There were two handicapped parking areas available at the check in lot. There is a pay parking garage attached to the hotel and adjacent to the front entrance into the hotel. The parking garage has more handicapped parking areas available and regular parking as well. The areas are not good for large trucks or RVs. The entrance was located and I parked and we went into the hotel. We walked to the front desk and a female worker didn't greet us, didn't say hello, nor did she say welcome to the hotel. The worker said ”give me your id”. My wife was standing there to my side and I looked to see if there was someone else there we had stepped in front of or cut in line. There was no one there but us. My wife said what did she say? Is this the check in desk? I commented that this is the check in window, right? What happened to the smile, good afternoon, welcome to Sheraton, or just hello. DEMANDING my identification upon entering the building was definitely not appropriate. Having a bad day isn't MY fault. I have a choice to choose this location, not the other way around. We finished the check in at the desk, paid for parking, and we went to the room. We dropped off the bags and found that the bathroom door sags and does not properly close as it's hitting the bottom of the frame. One of the window blinds wasn't properly functional. The noise canceling device and the traffic was something to tolerate. Some vehicle drivers passing under the hotel on the tollway, enjoyed throttling the engine. This added noise to an already bad situation. Decent area food spots are walking distance from the hotel.

The location is relatively good. There was also a convenience store nearby. I'm happy with my life. Although we stayed for consecutive nights, it was disappointing that there was no cleaning at all after the first night.

The room is well soundproofed and the bed is quite comfortable. The hotel is in a very good location and has convenient transportation. The facilities are a bit old and the front desk staff has a somewhat cold attitude.

Shuttle comes automatically every 15-20 minutes: No need to call. Hotel is less than 5 minutes from airport. Breakfast is superior and included in the rate. This morning I had corned beef hash, a pancake with strawberries/syrup on top and a made-to-order omelet with several ingredients. There is luggage storage if you need to kill time after check out. The television is very large with comfortable bed.

Breakfast is relatively simple, but it can also be eaten well, and the category is fairly complete, which can ensure a balanced diet. Hotel facilities are also very new and the environment is quiet. Shopping around is very convenient, there are many shops and a Wal-Mart supermarket. Hotel parking is free. Although it is called an airport hotel, there is still a little distance from it.

Very cost-effective hotel As a college student, I have to stay here for one night each time I return from Boston to the village. The traffic is also very convenient. It is close to logan and south station ~ Chinatown is next to it

Service: The service staff is very enthusiastic Environment: Upgraded harbor view room with good view; it is also convenient to drive to Boston Downtown and Harvard University Facilities: The guest rooms are very new and equipped with smart home appliances, which are very convenient to use; Hygiene: very clean