Aiden by Best Western Stockholm Solna

Hotel muito compatível para empresários. Estamos indo a negócios. A localização não é boa.

Very good location , big room and the staff was amazing and helpfull! Thank you

Tipo: a localização era boa para mim, perto do meu escritório, o pessoal era ótimo, o quarto era espaçoso, a cama era boa o suficiente para mim, a internet também era boa. Não gostei: Não gostei particularmente do café da manhã, além de não gostar muito dele no quarto. É difícil dizer por que não era aconchegante, mas provavelmente por causa da vista, dos móveis, do design ou algo assim, por que a estadia não foi tão boa.

On the day of our arrival, while we were travelling to Stockholm, the hotel calls to inform me that they are overbooked. We were given the choice of either staying at a different hotel in a regular room, which we declined, or stay in two different rooms during our two night stay. We chose the latter, but I wish we hadn't. We originally booked a superior room for both nights, but we were given what they called a "family room" the first night. It was the worst night I've ever had in a hotel. The room – yes, it was big, but insanely hot and right next to the reception at the same level as the street, so also incredibly noisy. And the next day we had to wait several hours for our new room. When I complained in the reception about this inconvenience, we were only offered 500 SEK compensation. We were to pay 8418 SEK for the entire stay, so I fell we were undercompensated for our terrible experience. This was the Eras Tour weekend, so problably why the prices were so high. I have also emailed the hotel, but they never replied. Steer clear if you value sleep during your hotel stay.