Select Hotel Solingen

性價比很高，開車去杜塞爾多夫半小時

房間Ok。服務員服務可以提高一些。

I can not say enough good things about the Select Hotel in Solingen. Stayed for 8 nights and it was perfect. From location to accommodations. The rooms are very clean and spacious. They offer a wonderful breakfast every morning. The staff is amazing! I would like to mention Mohammed who went above and beyond to assist me. And he made sure that everything was as it should be everyday. He did this not only for me but he made all guests feel welcome. My German is good but not perfect. I was able to communicate in English with Mohammed. The Hotel was very busy during my stay due to a Convention in Duesseldorf. Despite the craziness the Hotel remained quiet and comfortable. There is also a cute bar near the lobby that serves food and beverages in the afternoons and evening.

One particular night staff member should not be working in hospitality. A personality where growing fury is the response to a guests confidence or a request for a receipt that he couldn't fine. Extreme views that personally I would recommend having him put on the country watch list. A made a clear request for housekeeping and even communicated this with the general manager in person for NO HOUSEKEEPING. This was met with a room cleaned by housekeeping. And after the house keeping manager tried my door without an invitation and I told her the door sign clearly refers to no disturbance, and then while I am talking downstairs to the general manager she or someone is busy reaching under my pillow and provokingly has refolded my long johns and then put them on the TOP of my pillow to say. I have been here, I am not happy. General manager refuses to give me a refund after offering a breakfast for the housekeeping manager trying my door with a no housekeeping sign on. I was told there was a 'misunderstanding'. A decision that grants housekeeping to do what they want without repercussion. The attitude is 'we don't care'. If he really cared he would have immediately said 'Correct, unsatisfactory, you clearly said you did not want housekeeping and they have gone and done it anyway. Any reasonable person would deduce this is a two fingers to you. Or something like that." Only twenty years ago we paid at the end of the stay. I certainly would not have paid for one night if I had the choice to pay at the end. Back then there were hardly any issues. Hotels were waiting for your payment. Female front staff member also did the, you want this, oh you mean that, you mean that with cream, oh you mean a new this, with that and this as well but not that and forget the other. So sad. And an unnerving creepy amount of ong term stayers. From my experience, hotels where there are no corridor cameras and many agency staff and long term stayers there is an increase in likelihood of hacking. I have found out it is easier than it seems to get hacked. Use your phone for calls and internet if you can outside the grounds of hotels and look out for strange setting changes and a black small dot on your icon bar. It means someone is currently accessing your location and the rest. Twice I went into the corridor from my room and twice a nearby door quickly closes. Coincidence or something more. The feeling of the place is "something not good is about to happen soon".

Sehr enttäuschender Aufenthalt! Wir hatten ca. vier Monate vorher ein Doppelzimmer bestellt und bekamen ein Zwei-Bett-Zimmer zugeteilt. Auch auf Nachfrage konnte uns kein Zimmer mit Doppelbett zugeteilt werden - alle belegt. Um so ärgerlicher war es, dass das Zwei-Bett-Zimmer aktuell 14 € günstiger angeboten wurde, als wir im Dezember bei der Buchung bezahlt haben. Und wir waren nicht zum ersten Mal in dem Hotel - aber jetzt zum letzten Mal....

Der Empfang war ganz nett von zwei jungen Frauen am Abend der Anreise! Samstags sah ich niemanden abends dort und zwei zwölfjährige Mädchen ohne Aufsicht konnten einfach rein spazieren und sich frei bewegen zwischen den offenen Baustellen mit Kabeln und Geräten. Also jeder konnte rein und rausgehen ungesehen und uninteressiert am Samstag! Fühl ich mich echt sicher - NICHT! Sonntags war dann der Abschied wieder sehr nett und aufmerksam! Das Zimmer war eigentlich sauber aber bei der Reinigung wurde Samstags ein fleckiges Laken aufgebracht und das Fenster stand den Tag bis wir abends vom Ausflug wieder kamen offen :/ wir hatten es nicht geöffnet! Bei Ankunft wurde mitgeteilt dass das Hotel saniert und umgebaut wird. Überall Baustelle und ich musste trotzdem den vollen Preis bezahlen?! Mitgeteilt wurde Baulärm möglich zwischen 9-18Uhr. Eher 7:44Uhr ging’s los. Und sogar am Sonntag?! Und das bei voller Gebühr! Es wurde bei Buchung nichts mitgeteilt auch nicht dass der Fahrstuhl nicht ginge. Wir waren im 2. OG mit meinem kaputten Knie :( Überall Baudreck :(