The property is fantastic. Lots of activities at all times of the day. Theater shows, festival, poolside fitness classes, always something going on.
Kids club was a nice addition. They had all sorts of fun things to do which allows parents to take a moment for themselves. The staff were great with the kids. They really enjoyed it,
The restaurants were excellent. Buffet is good, but the a la carte were wonderful.
The cleaning staff seems to be lacking however. There were several days where the room was not cleaned. No water was provided. Called and asked guest services, still no water was brought. There also seems to be a shortage of towels. No towels brought to the room when they did clean. Hard to get towels by the pool.
Any extras seem overly expensive. Spa services cost way more than normal pricing in US. Massage also costs more than going to a registered therapist at home…. Too bad.
Costs in the gift shop…. $30 for sunscreen is robbery. As is $16 for bug spray. Better bring it from home and not run out while you’re there.
They would probably sell more items and spa services if the costs weren’t so high.
Traduzir