Sport Hotel

Positives: Magical architecture, ski lodge at Christmas atmosphere, lovely and friendly staff, delicious food, amazing coffee at breakfast, first class location, provision of ski equipment lockers that are between the hotel and main gondola, dinner was epic, 2 free glasses of wine pp for TUI customers at dinner. Negatives: our room had the most squeaky bed I have ever come across - it woke us up every time we turned in our sleep. I spoke to reception about this on two separate occasions and although they were happy to help and claimed that the beds had been changed, we always returned to a screeching bed. Rooms also did not have tea/coffee making facilities which seems like such a basic nowadays. Reception were very kind to give me a kettle when I requested but this seemed to be more of an exception than anything else. On the whole, we had a fantastic stay but it could have been 10 times better if we could have slept!

Enjoyed a weeks skiing with my son. Rooms big enough, very warm, shower hot and cold. Breakfast fine but hot food was lukewarm as always. Dinner was in opposite hotel. Lukewarm food and not always hot plates, good choice but we didn't always eat there. Tui customers get wine with dinner but it's hit and miss if you get your quota. Drinks in hotel were so expensive 71 Euros for four drinks, only drank there once. Locker room very near gondola.

Hotel stunning and perfect location for gondola. Food Amazing. Staff very friendly. Rooms very dated and in need of a refurb...definitely not 4* - take a kettle and cups if you want hot drinks in your room. 2 small supermarkets down the road for supplies.

Amazing week at the Sport yet again. Have stayed here on 3 occasions and the hotel always excels. My step son traveled with us this year and was amazed so much so that he said it was the best food in a hotel that he has ever had! Arrived on New Years Eve and attended the gala dinner which was superb and set the standard for the week. The evening food was incredible every night with a great choice of salads, meats, cheese, soups, main meals and of course desserts. Our room was lovely and clean if not a little warm and the hotel is so well situated just across the road from the boot room and gondola so not lugging your kit half way through Soldeu! We used the spa and although expensive was worth every €. The staff at the hotel are fantastic and cannot do enough for you. Can’t wait to return next year for my daughter’s 21st. Finally cannot fail to mention the Xmas decorations which were unbelievable and certainly helped that Xmas spirit last a little longer!! Well done to all at the Sport keep doing what you are doing !!!

Wonderful stay in the Sport Hotel, early January 2023. There were 4 of us, including a young adult with mild intellectual disability. From the moment we arrived with Crystal Ski, the staff were excellent. They accommodated us with 2 rooms beside each other, which worked wonderfully well building up confidence for the ID adult. Rooms were spotless, serviced daily and well stocked. Beds and bedding very comfortable. Great shower in the bath! Especially appreciated after skiing all day. Breakfast was fab with hot and cold options, fresh breads, juices etc. Certainly set us up for the days skiing. Dinner in the sister hotel across the road was great. An underground corridor links the 2 hotels. Great variety in self service meal options, something for everyone. Located across the road from the gondola, 1 minute walk and hotel ski lockers on the route. Would highly recommend this hotel, lovely staff where nothing was too much trouble for them. This was my 3rd stay in the Sport Hotel and it won't be my last. Thanks for another great week

We enjoyed this hotel! We visited after Christmas and stayed until New Year. We booked as part of a package with Crystal Ski. The hotel reception and bar area are lovely and welcoming with amazing festive decorations. The staff at reception and in the bar were helpful and friendly although we found it sometimes slow to get service for drinks especially if sitting in the lounge area. The rooms are basic but the water is warm and the beds are comfy. They have all that you need with full toiletries and hangers etc. Our only issue was that it was ridiculously hot - everywhere! We had to wear t- shirts to dinner. Dinner is served in the hotel opposite but on the same site and the food is fantastic. There was a good offering for children with an ice cream station and toppings. The New Year’s Eve dinner was amazing with special food, champagne and party bags of hats and decorations which the children loved. The ski lockers, hire shop and gondola were all within 3 minutes walk and easy to negotiate. Our top tip would be to use the chair lift instead of the gondola at busy times in the morning as there was no queue and it’s only a few minutes extra walk. We used the spa one afternoon. It was €46 for 3 hours and in our opinion totally worth it! You would pay much more in the UK for this level of spa. We went at 3pm and it was quiet for a couple of hours until everyone finished skiing. The minimum age is 13 and they are quite strict about this. If you think you might go, take your own flip flops as you have to wear them and they charge €7 for a pair. The hotel reception will provide robes. Our only issue was the communication between Crystal and the hotel. The website states that you are entitled to 1/2 litre of wine per room per night. The restaurant first wanted to charge us for wine, then offer one glass per adult …. This went on all week with us having to negotiate at every mealtime which was embarrassing for us and the staff involved. This should be agreed between the companies and sorted out for future guests. It was disappointing that after being told we would be given packed breakfast bags for our early transfer, the communication had once again broken down and there was not enough left for any of our party of 8! The Crystal rep said that the chef had not made enough. We would absolutely stay at this hotel again and would recommend it to others.