Usuário convidado
27 de agosto de 2024
Reception area disgusting, stains all over the sofas, dirty floor, no refreshments or snacks like advertised. Receptionist playing on phone on arrival with feet up. Gets keys for 2 rooms located on different floors, first room dirty dirty and dirty. Broken bed literally rhe wooden headboard completely broke and not even attached, stains on sheets pillows had more lumps in than a gravy pot gone wrong. Beds awful and squeaky, clearly never tightened up. Shared balcony full of cigarette ends and one chair to share between 2 rooms. Mould all over rooms and visible dust and dirt. On moving furniture, there were clumps of dirt under them. Second bedroom, no toilet roll, broken light, broken window so didnt close so noisy all night and cold, not great when you have children with you. No lamp , no plugs no spare pillows, socks were black few. Walking on the floor, shower disgusting and tele no signal. All ended up staying in first room and trying to not let it ruin our short break away. So glad we was there for one night only, that was bad enough. No one on reception on leave to complain to, rang bell and nothing. Over all the place needs shutting down. Ive noticed the reviews all had replies saying we take feedback seriously well appears not at all. £290 for 2 rooms and I'm disgusted and would of never of paid that seeing how disgusting it was.
Traduzir