Usuário convidado
11 de março de 2024
I had an absolutely dreadful experience during my recent stay at this hotel. To say that it was disappointing would be a colossal understatement. From the moment we arrived, it was evident that this was going to be a nigh**are. Upon check-in, we found ourselves waiting for an absurd amount of time as the hotel staff struggled to manage a car that needed to be parked. It was like watching a comedy of errors unfold as the person responsible for parking the car managed to collide with a trolley. This display of incompetence did not inspire confidence in the hotel's staff. To make matters worse, despite the fact that we were traveling with two young children, the hotel decided to assign us a room designed for people with disabilities. As a result, water from the shower ended up flooding the entire room. When we asked for a room change, the staff were shockingly rude and unaccommodating. Their dismissive attitude only added to our frustration. After three agonizing days, we were finally moved to a duplex room. However, the ordeal was far from over. The thin walls in the duplex room meant that we had to endure constant knocking from the neighboring guests every time our kids made the slightest bit of noise. It felt like there was absolutely no sound insulation, making our stay unbearable. The culinary experience at this hotel was equally disappointing. The food was subpar at best and hardly befitting a hotel that claims to be of three-star quality. It left us with a longing for the type of cuisine one might expect at a roadside diner, rather than a supposedly reputable establishment. Another major issue was the sunbed situation. Despite our best efforts, it was nearly impossible to secure a sunbed if we ventured to the beach after 11 am. It was infuriating to witness guests who had apparently reserved sunbeds at the crack of dawn, leaving the rest of us with nowhere to relax. Overall, this hotel was an absolute disaster. From the parking mishap to the room allocation, rude staff, paper-thin walls, unimpressive food, and sunbed woes, it was a never-ending series of disappoin**ents. I would strongly advise anyone considering a stay here to think twice and explore other options that actually live up to their promises and price point. My family and I will certainly never return to this nigh**arish establishment.
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