Hotéis Hot spring em Sirmione

I will be very happy to return every time I need cocktails and relax! Excellent services, excellent kitchen, comfortable rooms.

We stayed at the hotel 6 nights and experienced a lot of poor and unprofessional service. We ordered drinks and food at the terrace restaurant. When the waiter drops the cooler by our table, spilling water and ice on our purse, iphone and feet. No apology. He goes away and gets new cooler, and does not offer help the dry our stuff. When I get my food, it is wrong, they have replaced vongole mussels with some cheap stuff. I say that this is not what I ordered and paid for. They take away the food. After a while the waiter comes again, and says that the kitchen is closed and I will get no food. No apology. Another time order a bottle of wine. When it is served, the waiter is trying to open a wine bottle for the first time in his life, the manager shouting advice behind his back. Pieces of metal landed on our table when the poor guy was trained in front of our eyes. We felt that we had been dropped to a Gordon Ramsay show with restaurant nightmare. The food at the breakfast was ok, but the food served during the day and night wasn't. When arriving at the hotel we were offered a parking place at the parking lot. When checking out I noticed that they had charged 50 euros per day, without telling us. We I made a note of this to the service lade, I got an arrogant response: you should have read the small print in the contract. One more thing: do not try to use the restaurant washroom - every second time it is out of paper.

In unpopular towns, the hotel's own spa must be visited, otherwise there is nothing to do. But this is the case abroad, do nothing and be in a daze. The view is still very good, the room is small, a bit old

The external environment and geographical location of the hotel are excellent, in a prime location in the scenic area. The service is also very European and great. The restaurant breakfast is also good. However, the price-performance ratio of the lowest-priced room type is really not good. The rooms are small, the facilities are old, and they don't even provide free purified water. If you are a person who has requirements for the room conditions, don't choose a low-priced room type. I feel that it is really not worth the price. Of course, the selling point and the price may be reflected in his environment, service and geographic value.

QUESTA STRUTTURA E' OTTIMA ANCHE SE ULTIMAMENTE C' E DA RIVEDERE IL CENTRO BENESSERE DA POCO RISTRUTTURATO IN QUANTO IL SERVIZIO DI BAGNO TURCO NON E' AGIBILE DETTO ANCHE DA ALTRI CLIENTI DA MOLTO TEMPO ... SPECIALMENTE IN QUESTI GG DI FESTA DI PONTI DOVE LA GENTE VIENE PER RILASSARSI ... SPERO CHE QUESTO INCONVENIENTE SI RISOLVA E DIANO A NOI CLIENTI LA POSSIBILITA' DI USUFRUIRNE. ANCHE SE ORMAI PER NOI SE NE PARLA FRA UN PO' DI MESI . IL PUNTO FORTE DI QUESTO HOTEL E' QUALITA'-PREZZO NON FACETI CAMBIARE QUESTO PENSIERO. GRAZIE....