Usuário convidado
5 de junho de 2024
Stayed here 3 nights (May 29 thru June 1). The hotel is a completely redone version of the Sheraton that used to be in this location. The renovation has not been completed, but the hotel is open anyway. Big mistake. They are not ready and I am wondering how the city allowed them to reopen midway through the renovation. The hotel looks more like a work site than an actual operating hotel. Quite distressing indeed, with many parts of the hotel still covered in soot from what seems to be a fire. Other parts are boarded up. The lift kept breaking down. My room was on the 22nd floor and imagine having to go up there by the stairs, or coming down. I used to stay in the old Sheraton here, but the new hotel is a poor version of that old establishment: Cheap furniture. No desk to work on. Poor lighting. The staff is nice. They are mostly young folks with little or no experience. They could not handle any of the issues I experienced, so I stopped trying to avoid embarrassing them. I think a visit from municipal authorities is past due. But I do not recommend staying here.
Traduzir