The Fullerton Hotel Singapore

Been to Fullerton Hotel many times for dining and events at ballroom, and it’s my first time staying here. Checked-in on a weekday, the staff seemed to be new as she couldn’t answer most of my queries but luckily she gotten help from another senior staff who was quick to assist so all was good.  Room was classy, posh and clean. There’s a bathtub and toilet bowl with bidet function (also auto opening lid). We are a party of 2A2C and the hotel added a rollaway bed for free which was really appreciated! Children amenities like toiletries, bathrobe and bedroom slippers were provided upon request from housekeeping.  Balcony felt kind of dirty and tables/chairs not well maintained, which was a surprise to me considering Fullerton being a 5* hotel.  Pool at level 2 had a great view of surrounding, it’s not big but served its function with jacuzzi available too! There’s always deck chairs available when I was there. Gym was good, spacious with many different types of machines and equipment.  Had buffet dinner at the Town restaurant, initial impression was that it seemed short staffed as there is only 1 staff receiving customers and leading them to the table (I would think this is usually a 2 people job, 1 to register guests and 1 to lead the way). But anyway, Johnson who led me in was really nice in explaining information and very patiently taking my questions. Variety of food was great here and the staff were really helpful too, coming by table frequently to clear dirty plates. Salmon Sashimi and snow crab legs were really fresh and delicious !  There’s many shops and restaurants around the hotel so it’s really convenient.  Check out was a breeze and after the stay, I must say that Fullerton’s service level was top notch! Enjoyed my stay and would love to be back.

I recently had another memorable stay at the Fullerton Hotel, and it continues to exceed my expectations. This time, I stayed in a Heritage room, which came with delightful perks. Upon arrival, I was welcomed with two adorable Fullerton bears, a delicious chocolate cake, a bottle of red wine, and a selection of TWG teas, all of which added a special touch to my experience. The service at Fullerton remains impeccable, which is why I keep returning. The staff consistently go above and beyond to make every stay exceptional. The attention to detail and the thoughtful gestures truly set this hotel apart.

Good hotel with great service. Always happy to return. Room had nice deco.