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Explore avaliações de hóspedes de hotéis em Sigiriya

Fresco Water Villa
4.1/544 avaliações
Hotel buffet, general environment and space, the price is good ~
Seerock the King's Domain
4.5/559 avaliações
The hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.  Minuses of the hotel: Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.
Hotel Sigiriya
4.3/577 avaliações
The hotel is located around 10 minutes from the famous Sigiriya citadel. The hotel’s pool and the main lobby area including the bar overlook the sigiriya citadel (Sigiriya rock), making it one of the best views of the famous rock. Further the hotel is surrounded by lush greenery. Hotel staff are professional and also “extremely” friendly. They are a “true example of island’s hospitality”. The pool and the bar area are the best places to relax. Room service, laundry service and reception were really responsive and always available. Hotel rooms are of single category but some rooms need more attention in maintaining, especially the room that was given (Room 41). The room looked kind of rundown. Yet, house keeping was commendable. Same time, food menu, and the restaurant should be improved as breakfast was almost same every morning, “french toast” was not really “french toast” at all and there was no refilling of certain food items (especially cut fruits) for late risers.
Ekho Sigiriya
4.1/563 avaliações
I went to the front desk to check in and couldn't find the order. I couldn't find the check-in voucher. I didn't know what the problem was. I waited for a long time and didn't arrange a room for us before continuing to confirm and verify. Ctrip communicated for a long time and still didn't see it They solved it. The service here is worrisome. I don't know what went wrong. After waiting for more than an hour, I finally arranged to stay first, and then I took the check-in form to sign! Breakfast is ordered, English or Sri Lankan. There are supermarkets and restaurants around the hotel, but it is only a slow order to order food here. I ordered a burger and waited for more than an hour. It was not delicious😓

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