Club Mahindra Mashobra

Excellent restaurant staff manisha and umesh team........................ Foods are good and places and beyond I aging................................... Come again .................................. ..... ......rakesh ...

A very beautiful and heritage property , located in a quiet nestled location. The front office reception was courteous. But he lacked the warmth and knowledge about Shimla from a tourism standpoint . I had asked him repeatedly about the opening and closing time of the institutions , he said he will find out and tell me . It never happened. I wish to mention about the F&B team, their conduct was very good , The service was good , but the food in the buffet was very average.Food preparation was below par, which I pointed to the chef and the restaurant manager. They tried to help me with some different preparations, I had finished my meal by then. Service recovery wasn't quick. The order taker from the room service was very quick to disconnect my calls before I could finish my queries, maybe some patience and practical training on customer dealing could be of good help here. The housekeeping is quite good and they were very prompt in service delivery . Overall it was a mixed experience. The HU rooms are decently spacious with basic amenities. The view from the hotel is breathtaking. I wish the hotel team good luck to plug these gaps and remain focused on service excellence.

Very bad service of food , we took a buffet offer before reaching the resort and what we got was pathetic, small bowls of different food served like ala carte… I will be asking for refund of my money for sure … but folks please be aware of this if you are planning to visit specially during week days. Also, nobody even informed us during check in otherwise I would have asked them for the refund of buffet package then and there. We stated just before this in club Mahindra naldhera and that was amazing but Mashobra club Mahindra unfortunately has disappointed so far specially with their food service.

We had a great time at Club Mahindra. The place was beautiful, the rooms were big, and the food was delicious. A big thank you to Chef Yogendra for making special dishes and to Manisha for her kind service. I highly recommend it for a relaxing and enjoyable stay!

The property and room were clean and spacious. The toilet was clean and well stocked with toiletries. The Manager and the Staff were very courteous and we were well treated.

We were upgraded on check in. I guess this was lean season. Our stay was extremely comfortable. The staff was attentive to all our needs, especially the F&B team. One must mention Mr Vikas and Ms Manisha from amongst the team. One aspect Simla visitors must keep in mind is that travelling to and from Simla to Mashobra is an ordeal. If at Mashobra visit places locally only.