Big Valley Lakeside Paradise Motor Inn

The room was immaculately clean. The bed was comfortable and the sheets were beautiful. The pillows were like bags of cement though they were so hard so i suggest taking your own pillow. We were allocated room 4 which is "tucked" away in a separate section of five rooms which was very hard to get in and out of if there were other cars parked there so i would specify that you do not want rooms 1 to 5, especially is you have a large vehicle which we do; a landcruiser. The rooms are serviced daily so if you're staying more than one night your room will still be attended to and teas, coffees, sugar,s biscuits replaced. We were given a 600 ml of milk which is very generous.

What follows is a scathing assessment of "Family" Room #11 , which was a disgrace, after I had re-written it twice (!) to tone it down. That room failed to meet even the most basic elements of cleanliness, or maintenance. This review applies only to the 2-bedroom Family Room #11. Even so, I will never go back to this Motel. I know how harsh that is, but there were MANY things wrong with or bad about the room. I'll start with the simplest, most obvious and easiest thing to fix: --- several upper corners in every room or alcove (even the bathroom) had WEEKS-old spider webs in them, which is an indic**ent of their cleaning ethic ie non-existent. It's VERY easy to lift a broom or vacuum hose to get rid of them, even on a weekly basis, but of course it should be done daily. Re: the front door and entrance frame/wall to the room: The door "fits" loosely and rattles in the slightest air movement. There is part of the base of a safety chain (which is vital secondary Security), but NO chain or slot for it to go in. To the R of the front door, on the floor, more than a metre of skirting board is missing, leaving a hole which is exposed to concrete and exterior brickwork. It's an open invitation for bugs. At one stage I leaned on the RHS of the door jamb, which moved! Not just the door jamb, but the whole frame and front panel and windows!! I've worked on many building sites. That front room wall/panel is an extreme structural problem which is dangerous to say the least, and needs immediate fixing. The lounge in the main room is old and tired. To the R of the TV there's a spider-webbed alcove which should have a horizontal panel for luggage; it's gone. Re: the second bedroom --- it has a security frame guarding the window, but no flyscreen. Too bad if you'd like some fresh air. There' s a kind of side-table, an old, tired, mini-bookshelf which has had laminate torn off it. Please throw away and replace. One of the black pillows had a white-ish 'stain' on it. I shudder to think what it was. There's a spider-webbed alcove with a bar fridge and a noisy-rattley, old aircon unit whose fan needs to be repaired. The wall to the R of the fridge (bathroom is on the other side) has been damaged (kicked?) and unfixed, which brings me to the bathroom: 1) the bathroom door is damaged, the handle does not work and the door does not even close due to that damage. I repeat --- the bathroom door does not close (or lock, of course)! 2) Several places in the tiles have been damaged, dirt-and-mould-filled. Disgustingly grotty. 3)There was a large, LIVE wasp in the bathroom. Not a fly or bee. A WASP! The bathtub had several rusted chips in the enamel and, to top it off, dead bugs in it. 4) The tap in the bathroom sink was leaking, a slow constant dribble that has been left unfixed for so long that the sink drain was badly rust-corroded. I tied a facewasher to the tap to stop the sound of water gurgling into the hole. Breakfast: We made the mistake of orderin

The 2 bedrooms were clean. The aircon turned on and off all night like a noisy washing machine making it hard to get a good night sleep. Although the motel had free WIFI our rooms were out of range but if I went outside 2 rooms along I could get the WIFI. In the morning I told the lady and she made out that she didn't know that...of course I thought she did know that the wasn't any WIFI in the rooms we had. I would not have been the first to mention it. My friend left a coat behind in the the room . It made me wonder why they want your own phone number when you register when they don't ring you to let you know something is left behind. We were in Shepardton for a while and could have gone to get the coat.