NB520
30 de outubro de 2024
Our overall experience was very positive—the room was spacious, clean, and comfortable, providing us with a pleasant and welcoming environment.
I would especially like to recognize the young lady who was on duty at the reception on the night of 25 October 2024. Unfortunately, we didn’t catch her name, but we had a memorable experience with her assistance. It was around 10:30 pm when my wife and I encountered difficulties connecting to the apartment’s Wi-Fi. Despite the late hour, she showed remarkable patience and kindness, helping us resolve the issue promptly and with genuine care.
Her dedication and customer-focused attitude made a significant difference in our stay, and we felt genuinely valued as guests because of her professionalism and attentiveness. Employees like her truly enhance the reputation of your establishment, and I hope she receives recognition for her outstanding service.
Thank you once again for a wonderful stay. We look forward to recommending your apartment to others and returning in the future.
I
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