Shangri-La 5th Meteorite Light Year Hotel (Dukezong Ancient City Shop)

For the cost of 110 usd+ / night & premium rating on Trip.com, this hotel is very bad in any aspects: services, location, facilities and cleanliness. - Services: front-desk was bad, no one speak English (if this is receiving Foreign Guests, at least should speak some). No one help us to carrying luggages to the room, no introducing on what services that the hotel provide & breakfast are terrible (very poor choices for foods, and foods are cold). - Location: near Dukezong Ancient Town, however, not like they said: "in the commercial zone" =＞ actually all shop are closed, It likes a abandonned town, just hotel openning. - Facilities: feel like long time no maintenances, room is smell bad with the mixing smells of old car and smoke in room. - Cleanliness: the WCs was totally wet after they do the room cleaning (no proper cleaning afterall) Hence, this hotel is super bad for the price + rating they currently are. THEY are more like a BUDGET INN.

The hotel was perfect for us, especially its location. The room size was good. To improve, I would suggest they offer laundry service in the future as we couldn't wash our clothes here.Thanks!

Satisfied

房間設施挺好 供養設備，地暖都很好用。酒店位於獨克宗古城北門很近 最方便的是酒店有停車場 停車方便（就是還要去前台掃碼報備停車麻煩了一點），到了找不到在哪裡，打電話了還過來接了，服務很好房間也不錯

酒店會提前聯繫，發送了酒店的位置，當地的天氣情況 ，再三強調一定要穿厚衣服，真滴是拯救了我。前台服務熱情，辦理入住也很快，房間是供氧的，住着很舒服。房間有暖氣酒店提前開好了。早餐也不錯品種豐富，早餐米粉很好吃，可惜沒拍到照。

整體下來這次入住酒店體驗很好。首先在入住前酒店管家有提前聯繫我，詢問我的行程，關於高反還有旅遊攻略都提供很多建議，在我入住時候前台有來接我們。酒店是藏式風格，酒店幸運的概念也讓人眼前一亮，在離古城附近，出入方便。入住酒店還會贈送歡迎水果，有什麼需要能及時聯繫前台或是管家，很是方便。酒店有地暖，在房間穿短袖都是可以。退房時，也會詢問我的入住體驗，還送我小禮品，值得推薦的一家。