Ji Hotel (Shanghai Shangcheng Road Metro Station)

伸手摸到房頂，閣樓改的，噁心壞了。房高有1.8？ 簡直就是詐騙

Very satisfied on our 3 days stay, the hotel personnel are very kind and helpful to all our needs. I will definitely come back in this place and recommend to my friends.

位置在商城路地鐵3號口，交通非常便利，距離上海中心大廈衹要一公里，房間能看到陸家嘴三件套，特別美，服務也特別好，下次還來入住

房間衞生還是一如既往的標準，很不錯。但是相比世界廣場店，房間更小了，而且這次的房間在樓上，辦理入住之後還需要拎着行李走一層樓梯，可能也是因為上層，所以房間層高特別低，給人感覺非常壓抑。房間的窗户不是室外，窗外是一個儲藏室，很怪異，以至於我從未開過窗簾。到店之後我問前台能不能換一間，前台用非常不理解的口氣説“我都訂滿了我怎麼給你換”，我覺得但凡做過一點服務行業培訓的，也不至於説出這樣的話。anyway，我會建議我身邊的朋友不要去這家店，並以身作則，畢竟750塊這個服務，我服了。好自為之。

My room had the smell of smoke, but the service was great. The rooms were like a maze, easy to get lost.

Bed bugs!!! The hall of the hotel is beautiful but rooms are not. Toilet door is not a door at all. Breakfast is not okay either. After one night we decided to change the room, coz windows were small and were somewhere down.

Ad stated that room was a city view room. It wasn't. There was no window, and the only window was into a dark cavity. Even when showed reception their advert they wouldn't accept. Showed other similar dark rooms. There was no city view. They tried every which was to pull the wool over my eyes that city view didn't mean city view. Then asked me to contact trip.com. I did. And the most helpful rep assisted me. The hotel made me wait over an hour in the reception. It was freezing outside and evening time setting in. They demanded yuan 200 extra for two days. I had to agree, to avoid further inconvenience in the evening time. I gave the additional amount. Trip.com advisor was most helpful and supportive and resolved my expense issue by crediting additional trip points. That was excellent. Next day, early in the morning someone started drilling and kept on drilling nearby for hours. I woke up early and had a headache as a result. Went at 7ish to reception to ask what was the issue. They said that drilling was going on in the building and would go on for 2 months. That wasn't stated in their advert that they're was drilling going on and guests wouldn't be about to get full sleep. They offered to move me but at additional cost. I asked why was I being financially penalised after being inconvenienced? Their response was that they weren't responsible for the building work. I had rebooked the hotel earlier for 5 more days. I cancelled that booking and left the hotel for another one via trip.com. Disappointing and unpleasant experience. Wouldn't recommend.

+: The staff is all friendly and ready to help. I like the pragmatic design of the room. The bed is comfortable. The breakfast is versatile and delicious. -: The only downside is the noise from all sources: the cars on the street, the water flowing in the pipes of other rooms, the footsteps upstairs, the conversations in the hallway, the TV program in the next room. A noise-canceling headset can be the solution from the traveler's side.

Good location. Counter staff not very friendly.