Melhores hotéis de negócios em Shah Alam

Second time stay in this hotel. Location-wise this hotel is in the heart of Shah Alam. I even got a room with the Blue Mosque view. So breathtaking. At first, the bathtub in our room was out of order. We reported to the receptionist and they quickly respond and sent their technician to fix it. But since the problem needed longer effort and time to be fixed, they offered us to move to a new room. The staffs were efficient and attentive. Food, shops and restaurants are easy access from this hotel. I highly recommend this hotel to the traveller who come to visit Shah Alam.

All great with the hotel. The staff help me a lot with booking that trip.com didnt inform me that my check in date have changed. Solution that trip.com give me to topup with my own money & claim later instead of deal directly with hotel agent to check in me directly. Luckily staff hotel help me to check in on that day.

I checked in yesterday and they have a problem with internet for the whole day so i am unable to done my work. And for today they only replaced one towel in my room. I called to the reception staff asking for towel, she said okay. After 5 minutes, a guy from reception give a call and mention they don’t have stock for the towel!! How can it be?? I called back to the reception, a lady pick up my call and she said okay she will send it up. Thanks to her. So the question here, what is happening with that guy actually??? 1st there is no internet connection on the first day, lucky the second day it back to normal. 2nd you guys didn’t replace two towel in the room, 3rd you mention that you dont have enough stock for towel while you only gave me one towel?? And that lady manage to provide me the towel. Please bring your own towel if you wanna stay here. Overall facilities is okay. The lobby is nice and clean. Just need enough training for the certain staff here. Treat your guest with fairway and we will comeback.