Usuário convidado
17 de dezembro de 2023
Booked a room for 2 adults and 1 child, at a price almost double than a room for 2 adults only, but apparently TEIP did only communicated to the hotel 1 room for 2 adults. When checking in I was told the child was not included in the booking send from TRIP to the hotel although my booking with TRIP had the child included. I was exceptionally given a double room for 2 adults but without any bed for the child. What a SCAM! Never again! Also the room booked via TRIP had kettle and coffee machine. None of these were provided in the room and none of these were made available to me despite having queried them to the reception. Contrary to most other 4 star hotels no bathrooms or slippers provided and no bathroom amenities provided. Very poor.
Traduzir