Usuário convidado
1 de março de 2024
A year later we are sitting in a magnificent Mallorcan hotel and we find ourselves reminiscing about the worst Mallorcan places we've ever stayed in during our 14 trips. And there is only one winner, Can Bonico. It was so awful we couldn't even review it at the time, we didn't know where to start. All the bad reviews are our exact experiences: Room1 ( we are not Fussy, but we'll sound like pain in the arses, brace yourself:) advertised as with terrace , separate shower and bath. LOL. Teeny room with balcony facing a wall, we could both just about stand on it. In the dark. Shower broken, bathroom filthy. Actual brown stains ... have pics . Had to stay one night, zero sleep. Room2: shown to us by grumpy reception with rolling eyes- its ....nice ish. We're told we were "taking it " from a wheelchair user. Really? Because steps and not accessible bathroom but ok... air conditioning sounds like tractor. Music producer husband records it for the sheer wow factor. Shower stuck permanently only child , as in toddler, could fit under it . No shower door, door of bathroom rotten as result. Bath no plug. Room 3: repeat air con noise, now losing patience, first holiday in years, still haven't slept, wagon on desk aggressive and getting more so. We book another place, they've heard of the problems at can bonico, they will take us. Book taxi. Wagon at front seat says no refund. We've paid for 10 days. Paid extortionately too. Some other guests also unhappy. Other staff sympathetic and sweet. They've seen it all before. I block my credit card cos I have a feeling... she tries to take our money. Discovers block. Says she will call police I say please do, we've a lot to say to them. You've broken contract, this is not as advertised. Suddenly there is another room. Beautiful, big, great bed, super bathroom, quiet air con, a f%^&ING miracle .... nice reception girl is relieved. Other staff congratulate us. Other guests joke with us next morning and we all laugh and agree we'll never stay in this hellhole again. Literally never had such a bad experience. Beautifully kept grounds. Good breakfast. Excellent location. Great parking . Near everything including beaches a short drive. Lovely, really lovely staff apart from you know who .. omg ... shower for pool hidden away so people don't know where it is and so the pool has film of grime every day, gross. There are a few very, very nice rooms, but if you book one, don't assume you'll get it. That's a mistake we made. But then, was that actually our fault??? Ermm .... that's a resounding no. Dishonest advertising. And dear hotel please don't respond. Ugh.
Traduzir