M. Azfar Ruslan
16 de setembro de 2024
Worst hotel ive ever stayed! Please don't stay here, unless u dont have any other choice..
The Worst service and facilities. Not worth every single penny i paid.
Apart from the location nearby eateries and IOI City Mall, theres nothing good about this hotel.
I booked from trip a family room, i came with wife and 3 kids, but the staff said its fully booked, ended up they gave us 2 king size room (505 &. 506), no connecting door, so we had to split up. The room size is quite small. The room is not sound proof (as theres a gap over the wall, separating the next rooms). U can hear every single word the other occupants' conversation.
The bed is too hard, the pillow is too thin, the towel is small and thin n non absorbable. The tv remote is broken, n they hv no replacement for that. Apparently, they have only one tv channel (some overseas news), when asked, the staff sd its under maintenance.
The bathroom wall has a section with transparent glass, only covered by some cheap and light blind that keep moving. Imagine, having to use the bathroom with ur children inside the room.
Parking nearby hotel is very limited, theres a free basement car park but u have to walk a bit.
Overall very dissapointing. This is the first and the last visit for us..
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