Hotéis em Seoul Yongsan-gu

From an hotel claimed as 5 stars I'd expect far better organisation and service. Starting from breakfast, I've never waited in line to get to breakfast's room but this time! And line was long! Of course during these days big crowd was expected, but that's not excuse to me. The staff was nice but simply not enough or not prepared to deal with the amount of guests; seats were available but tables weren't tidied up on time and ready for the guests. Amenities like the pool were unusable due to amount of guests. Pool overcrowded and locker room minimal with no seats, unless you use the sauna area with extra cost. All families that weren't interested in sauna had to deal with children with only 2 showers each for male and female areas, standing changing, with no hairdryer, and small towels. After the room service complimentary water wasn't replaced every day, as well as used bathrobe and slippers. They're all things we can live without, but as said, we're talking about 5 stars hotel, and the money spent for that!

Beautiful hotel equipped with all the necessary amenities. Especially loved the warm toilet seats perfect for cold nights. It also came with a great view of the city. Staff here were friendly and understood English well. It is located right next to sookmyung women university metro and very convenient to get around. Worth every bit of the stay.

It's the second time we stayed at this hotel, because of good location (near Yongsan train station). However, we had a bad experience. We booked room with sofa bed (for kid) and we asked them to prepare it after we check-in, finally they didn't do it, we can back after dinner and we had to try to reach front desk (not easy, hard to reach!) fi ally someone came around 21:00 and kids were so sleepy. Second day, we wanted to order some room service, they said it will take 1h30 to even get some French fries! We had to cancel and order from outside hotel for delivery. At 10pm our daughter was sick and vomited, we tried to call front desk to get some cleaning products and new bed sheets, we had to call maybe 30 times! Line always busy, terrible... Finally they could arrange a new room but it was 11pm. Sunday morning (last day for us) we wanted to go for breakfast buffet, we were told to wait more than 30min to gets seat, kids so hungry so we gave up and went to 1st floor instead (near lobby). They were sold out of croissants, so we bought some snacks instead at the same place than the coffee shop of hotel. See photo, and they told us we Cannot eat them inside hotel, it was apparently only for ”take away”. What a joke! I related everything at check out, they said sorry, and that's it (we left) we will never come back.

This was my first time visited Korea, and I stayed in this hotel on 31 may-5 june 2023. I was got confused on the first time I arrived because I can't find the reception and it was no staff standby to assist and directing. Apparently, the lobby area is on the 4th floor (press L in the lift). The first floor is only the bakery shop and concierge (but nobody was there when I arrived). And no any signage either. The lobby area is modern and has a good interior. All of the staffs are all well mannered, friendly and helpful, some even speak good English. The room size is not too big, but still fair. I like the bathroom with shower head. it was clean and the lighting of the room is good. But unfortunately, the main reason I chose this hotel in this area was because I want to have a room with Han River view. It was named 'Standard Han River View Double Room', so I had a huge expectation it would really provided a good view of Han River. In fact, the building was not directly face to Han River (a little bit cross 45 degree) and was blocked with other higher surrounding buildings. and most disappointing, it doesn't have a full wide window, the window was separated by a thick wall in the middle. (I forget to took a proper photo, so I screenshot from my video to my boyfriend). I asked the staff whether we could have a room with full wide window and he said that all rooms' window configuration are all same. so i feel my hussle was really in vain to intentionally move to another hotel since my previous hotel located much more strategically to my itinerary (and actually has a bigger room size and cheaper -- i consider this is more expensive because of the brand and the location). The hotel location itself is actually very convenience because it has a direct bus stop in front of, and Yongsan station is literally across the hotel. Another good point, it also has 24 hour of coin laundry in the building (cost 3,000 won for laundry and 3,000 won for dryer). u can directly buy the detergen+softener for 1,000 won in the vending machine in the laundry room. Overall besides the Han River disappointing expectation, i can say that my stay experience here was lovely. The cleanliness of room, helpful and fluent English staffs were all great.

It's a motel. But it's very clean and has a giant TV. Basic amenities are available. You barely interact with a human being. You pick up your key from a vending machine that can check your reservation and later return the key to a box. If you need anything, you can call the front desk (usually there is one person taking care of the entire thing). The location is fantastic. It's a short five-minute walk to the nearest subway station and a two-minute walk to the express bus stop going to the Incheon airport. There are four convenience stores within walking distance.

Had a great time chilling in the room. With separate bathing facilities for each bedroom! Great for families with kids since it comes with 2 separate bedrooms. There is Nespresso machine with daily capsules top up. And nice tea selection. Breakfast spread was sumptuous too! Very extensive gym facilities and pool. Hotel is connected to Novotel and ibis yongsan, and connected to Yongsan station. 2 stations away from Seoul station. Easy to get around. Nothing much around except for a shopping mall ipark mall. Service staff were friendly and helpful too!

I stayed the New World Hotel, Hangang daero 84 gil, Namyeong dong, Yongsan gu, Seoul, South Korea, August 26 to 31. This was easily the most expensive place on my trip (and I was in Tokyo for a week). And the New World Hotel was the worst place of my trip. The location is central ish, but dirty and gross, with shops selling junk and scrap metal. This should not be a 3-star hotel. The first problem was that the listing was cheap, but had a shared bathroom, so compared to other listings (which had their own baths), it looked good. By the time you got your own bathroom, the price was a lot higher. This is a classic bait-and-switch sales routine. The listing also promised a free shuttle to the Inchon airport, so I thought that despite the room price, at least I get a ride to the airport. When I asked the staff, that was a ”misunderstanding”. Instead of offering to take me the 30km to the airport or pay for the shuttle, or pay me the 80K Won amount of the shuttle, they offered to take me to Seoul station, 1.5km, and said a taxi would cost 85K Won, so they were compensating me well. That is the biggest lie I ever heard. I can provide information from *********** that shows the hotel changed its listing page to a paid shuttle after I asked at the front desk about the free shuttle. The room was gross. The bathroom had mold in it. Regular soap was shared in the shower. The shower drain was rusty. The water temperature varied while you were showering. There was no shower curtain, so all the water went on the ground. There were screws sticking out of the doorknob and toilet flusher (I have pictures). There's holes in the tile, huge scrapes on the floor, lack of electric switch covers, smudges on walls and other cosmetic things easy to fix, if anyone cared. The sink was cracked and fixed with duct tape!!! Just things I haven't seen since a refugee camp I had the misfortune to be in while in my youth. The water temperature went up and down significantly during a showering without my touching the knobs. From the 6th floor, anyone taking the stairs down to the 5th floor is in danger of falling down the steps, because one step is significantly higher than the other steps. I wouldn't want to get paid to stay here. I talked to the only English speaker, and presumably the manager, who was somewhat apologetic, but wouldn't address the problems, nor lower the price. When I paid the high price, I assumed a decent room, and the free shuttle and there the hotel failed.

The walk from seoul station is not that near. Quite a long walk with direct underpass but flat surface. Take note the underpass only 6am-11pm only. Room was huge for 1 pax, you can even open 2 big luggages on the floor. Had the first guest floor which is on 20th floor, which is quite high already. Room was clean and pillow was soft. Iron only 1 in laundry room.

Overall not a very pleasant stay. From a well established 5 star hotel, I expected a lot more. Understandingly it was a public holiday with huge amount of local crowds. However, the service was honestly lackluster to say the least. The frustration came early on where lift coordination was horrible. From our 5th floor down to the lobby we had to wait close to 45 minutes to even squeeze into a lift. Given that everyone was rushing to use the pool, the hotel should have a system where certain lifts served only the high floors and some only the lower floors . Rather than all lifts going to the top coming down where lower level guests had no chance on getting in the elevators Not only that, upon asking for a bucket of ice, some wine glasses, we were surprised that all of these incurred extra charges. Which they did inform us so we agreed. But the unacceptable one was asking for mere cutleries, we were charged based on per pax basis unless we ordered room service, which was just ridiculous. If you'd ask me if I'd stay again, I'd honestly say no. Having stayed in Hyatts around the world. I can honestly say this is the worst experience I've had with any Hyatt

Booked this place for the location near to Seoul Station if one need to walk. Johnny was very flexible with us and allowed us to put our stuff even though we were out of Seoul. We could store our luggage even when we made 2 trips out of Seoul Certainly will consider this guesthouse again Bonus was we found a very nice place to eat and 2 mins away from Dalgona.. very affordable at 7,000 ₩